Black screen on WoW through BattleNet
🐧linux
Hi !
My wife is using Heroic to play World of Warcraft (through Battle.net) And half of the times the game doesn't start, its shows a black screen with music and cursor, not fully recovering her wide screen.
And sometimes it does work. With no change whatsoever.
It seems like something is not loading somewhere but I can't understand the logs or what to do.
Here is her setup :
OS: Ubuntu 25.10 questing
Kernel: x86_64 Linux 6.17.0-8-generic
Resolution: 2560x1080
DE: GNOME 49.0
CPU: 12th Gen Intel Core i5-12400F @ 12x 5,6GHz [36.0°C]
GPU: NVIDIA GeForce GTX 1070
RAM: 31391MiB
As far as I know her drivers (580) are up-to-date. As the heroic version (2.19.1) installed through flathub.
I have tried :
- GE-Proton10-26
- GE-Proton10-28
- GE-Proton10-29
With no changes whatsoever, I have blackscreen 2/3 times.
Here is the advances log :
https://0x0.st/Pqis.log
Her wow configuration uses directx11.
I have some little issues with World of Warcraft on my own computer (starting on the wrong screen sometimes) on the latest GE Proton, but nothing like this.
Do someone have any clue about what to do ?
My wife is using Heroic to play World of Warcraft (through Battle.net) And half of the times the game doesn't start, its shows a black screen with music and cursor, not fully recovering her wide screen.
And sometimes it does work. With no change whatsoever.
It seems like something is not loading somewhere but I can't understand the logs or what to do.
Here is her setup :
OS: Ubuntu 25.10 questing
Kernel: x86_64 Linux 6.17.0-8-generic
Resolution: 2560x1080
DE: GNOME 49.0
CPU: 12th Gen Intel Core i5-12400F @ 12x 5,6GHz [36.0°C]
GPU: NVIDIA GeForce GTX 1070
RAM: 31391MiB
As far as I know her drivers (580) are up-to-date. As the heroic version (2.19.1) installed through flathub.
I have tried :
- GE-Proton10-26
- GE-Proton10-28
- GE-Proton10-29
With no changes whatsoever, I have blackscreen 2/3 times.
Here is the advances log :
https://0x0.st/Pqis.log
Her wow configuration uses directx11.
I have some little issues with World of Warcraft on my own computer (starting on the wrong screen sometimes) on the latest GE Proton, but nothing like this.
Do someone have any clue about what to do ?
