Hello Cloudflare Support Team,
I am experiencing a persistent Turnstile challenge loop on solscan.io.
The issue only occurs on one specific Chrome profile. Other Chrome profiles on the same machine and network are able to pass the security check successfully.
On the affected profile:
- The Turnstile challenge keeps reappearing without being solved.
- JavaScript is enabled.
- The browser is up to date.
- Extensions have been disabled for testing.
- Cookies, cache, local storage, and site data have been cleared.
- Network connection is stable.
- I tested with and without VPN.
- The issue persists even after restarting the browser and system.
This suggests that the browser fingerprint or profile may have been incorrectly flagged as high-risk or bot-like.
Could you please investigate whether this profile fingerprint or IP has been flagged, and advise on how to resolve this false-positive detection?
Thank you for your assistance.