Hi everyone, I’m hoping someone can help me with a VAN 152 issue that has been causing me a lot of stress. I’ve already submitted 2 support tickets, but unfortunately I received the same response each time, which makes me feel like my case wasn’t fully reviewed.
I want to be very clear that I did not break any rules. I don’t use cheats, third-party software, or anything that would violate VALORANT’s policies. I just play the game normally, and then this issue suddenly happened.
To be honest, I’m not even a high-performing player — I’m often bot fragging in my games, which is another reason why I’m confused about this situation. I genuinely just play casually and enjoy the game.
This situation has been really frustrating because I care about the game and my account, and I would never risk it by doing something against the rules. I’m just asking for a proper manual review or clear guidance on what I should do next.
If anyone here has experienced VAN 152 before or knows how to escalate this properly, I would really appreciate your help. Thank you for taking the time to read this.