Unable to access account due to lost 2FA device – Need account deletion to recreate account
authHi everyone,
I’m having an issue accessing my Supabase account because I lost my phone, which had my 2FA authenticator app. Unfortunately, I no longer have access to the 2FA codes.
I already contacted Supabase support, but I only received an automated response saying they cannot recover the account. At this point, I’m not trying to recover access anymore — my goal is simply to delete the account so I can create a new one with the same email address.
Account email:
alpiryk@gmail.com
What I tried:
- Contacted Supabase support
- Attempted login but 2FA blocks access
- I no longer have the device that generated the codes
What I’m trying to achieve:
I want the account associated with that email to be permanently deleted so I can register again with the same email.
Does anyone know if there is a way to request account deletion without logging in, or if someone from the team can escalate this?
Thanks for any help.
I’m having an issue accessing my Supabase account because I lost my phone, which had my 2FA authenticator app. Unfortunately, I no longer have access to the 2FA codes.
I already contacted Supabase support, but I only received an automated response saying they cannot recover the account. At this point, I’m not trying to recover access anymore — my goal is simply to delete the account so I can create a new one with the same email address.
Account email:
alpiryk@gmail.com
What I tried:
- Contacted Supabase support
- Attempted login but 2FA blocks access
- I no longer have the device that generated the codes
What I’m trying to achieve:
I want the account associated with that email to be permanently deleted so I can register again with the same email.
Does anyone know if there is a way to request account deletion without logging in, or if someone from the team can escalate this?
Thanks for any help.
