Replit-managed Database
Neon🐘Postgres❓QuestionHi — I'm hoping someone can help or point me in the right direction.
I have a Replit-managed Neon database that is completely inaccessible. A Replit agent session ran an ALTER ROLE command directly against the database which changed the user's password outside of Replit's own secrets management. Now none of the credentials stored in Replit match what the database expects, and every connection attempt fails with "password authentication failed".
The data is intact — it's purely a credentials mismatch. My production app has been down for 10+ hours.
Since the Neon project is owned by Replit's account (not mine directly), I can't access the Neon console to reset the password myself. Replit support has been unresponsive.
Is there anything Neon can do on your end, or is there a way to escalate this to whoever manages Replit's Neon account? Any help appreciated.
I have a Replit-managed Neon database that is completely inaccessible. A Replit agent session ran an ALTER ROLE command directly against the database which changed the user's password outside of Replit's own secrets management. Now none of the credentials stored in Replit match what the database expects, and every connection attempt fails with "password authentication failed".
The data is intact — it's purely a credentials mismatch. My production app has been down for 10+ hours.
Since the Neon project is owned by Replit's account (not mine directly), I can't access the Neon console to reset the password myself. Replit support has been unresponsive.
Is there anything Neon can do on your end, or is there a way to escalate this to whoever manages Replit's Neon account? Any help appreciated.
