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sensitive-blue
sensitive-blue5/19/2025

Restore help

Hi. Does anyone know if I move from a free plan to a paid plan will I be able to see data changes from the previous week?
wise-white
wise-white5/18/2025

Db connections are not removed when established from aws lambda

Hi team, we are running in aws lambdas and setting up a connection like this: ``` const pool = new Pool({ connectionString: ..., connectionTimeoutMillis: 10000, // connection timeout in milliseconds...
No description
wise-white
wise-white5/17/2025

Apache AGE as Dynamic Extension

Im comparing offerings and Neon has everything I need except Apache AGE. Is there anything about AGE that is incompatible with the serverless architecture? Has anyone requested AGE and have it denied?...
stormy-gold
stormy-gold5/16/2025

Run embedding (Insert) SQL stuck forever when using pgrag

I am testing the pgrag capability on neon following this https://neon.tech/docs/extensions/pgrag#end-to-end-rag-example official guide. I give the db 2 CU (8G RAM) that should be surfficent enough for RAG with only a few documents. The image is the table schema using vector index. If I directly insert array of number to this table, it works without any issue. But if I use rag_bge_small_en_v15.embedding_for_passage function, then the db connection stuck forever (in pycharm). What could went wrong? I already tried asking NEON AI....
No description
eastern-cyan
eastern-cyan5/16/2025

could not access file "$libdir/pg_search": No such file or directory

i am having this issue currently, could this be an issue on the neon side ?
continuing-cyan
continuing-cyan5/16/2025

Is it possible to change database region?

Hi everyone!, it has already happened to me a couple of times that the server where I have my db goes down, so I was wondering if is there any way to change the region momentarily or if it is possible to restore my db service while the server is recovering?, in order to prevent my database from being unavailable. Thank you all!
exotic-emerald
exotic-emerald5/16/2025

Compute pending

Hi all. I am new to Neon and SQL. I ran into an issue where compute is stuck at 'pending'. How do I resolve this? Thank you.
No description
xenial-black
xenial-black5/16/2025

Delete account

Hi, I no longer have use for Neon as I've quit the project that was using it, therefore I'd like the account to be deleted. I can't do this via the dashboard because there is an organisation I cannot leave as it's managed by Vercel, but I don't have an account with Vercel. I'm on the free plan, so this is the only place I know of where I can ask for this. Thanks....
correct-apricot
correct-apricot5/16/2025

Issue with storing multiline text with newlines in PostgreSQL

Hello Neon Support Team, I am experiencing an issue when trying to store multiline text containing newline characters (\n) in a TEXT column in my PostgreSQL database hosted on Neon.tech. I perform an UPDATE query like this:...
wise-white
wise-white5/15/2025

Neon Local fails with HTTP 412 on reveal_password API for default role

I'm using Neon Local via Docker and encountered an issue where the container fails to start due to a 412 error when calling the reveal_password API for a role like hibohiboo66+hasura. The error output is: requests.exceptions.HTTPError: 412 Client Error: Precondition Failed for url: https://console.neon.tech/api/v2/projects/......
deep-jade
deep-jade5/15/2025

Does the Neon UI not support >200 projects?

Hi, I think we have >400 projects but the Neon console seems to only show 200. Is that right?
xenial-black
xenial-black5/15/2025

Error: Schema engine error:ERROR: Your account or project has exceeded the compute time quota. Upgr

On the free plan - just created an account a few days ago - around 10. I've been using neon for a previous project and never hit the free usage quota for compute time - but for some reason I have this time. I'm not sure if its an error on my side or on Neon's side - really confusing how I'd have used it all up. But because it's the free tier I can't diagnose why as don't have access to the logs. Is there anything else i can look at?
adverse-sapphire
adverse-sapphire5/15/2025

Hey, wondering if it is possible to reset the password associated with my db connection?

Hey, I have a postgres db running via vercel and my connection string (containing the password) got sent via email. Just wondering if I can change the password and how?...
ambitious-aqua
ambitious-aqua5/15/2025

Update Next.js production branch without interruption

When applying a migration to the production branch, there's a lag between when the database is updated and when the new production version is live. What is the best way to avoid this lag?
exotic-emerald
exotic-emerald5/14/2025

Usage Monitoring - Alerts?

Hi! I'm currently prototyping a few projects using neon free tier. I will be doing some relatively large tests (up to 1000 users) before launch and want to get alerts about usage, ideally 1. usage spikes/anomalies, as well as 2. reaching the limits (lets say 80% used?) so I can catch the moment I would need to upgrade to paid (if that comes)
absent-sapphire
absent-sapphire5/14/2025

Neon Vercel integration

I have enabled Neon vercel integration to allow automatic creation of database branches upon vercel preview deployments. I have a staging env in vercel as well. Will the branches be created automatically when I deploy to vercel staging env as well or its only for preview specifically?
ratty-blush
ratty-blush5/13/2025

How are the metrics calculated?

Hello, I'm checking the metrics dashboard and I see a spike in the number of insert operations. For sure, I know from the codebase that we are not making those many requests. Is it possible that the number of insert operations shown on the metrics also include number of select operations?...
fair-rose
fair-rose5/13/2025

Impact of 'Long Forks' in Neon?

Hi, I was just reading the recent Jepsen report: https://jepsen.io/analyses/amazon-rds-for-postgresql-17.4 - it turns out he stumbled across an issue that has been known for quite a few years described as 'Long Fork' behaviour, and looking at the Postgres mailing list thread on the proposed patch for CSN Snapshots I can see that Neon was already investing energy to improve the situation well before the recent buzz (Heikki works for Neon). It seems that patch won't be included in Postgres 18, unless I'm missing another thread(?) In the meantime though, does the advice in the AWS response to the Jepsen report hold for Neon also? Specifically "Applications should never rely on the implicit commit ordering of independent concurrent transactions". Or does Neon somehow otherwise ensure that all compute nodes observe the same transaction orderings (even for read-only transactions)?...
fair-rose
fair-rose5/12/2025

can I change plan mid month

Hey can I change plan mid month, like if I start with the lauch plan but we find that autoscalling to 4cu is limiting us can we upgrade to scale plan mid month for the 8cu autoscaling?
generous-apricot
generous-apricot5/12/2025

Private networking on Azure

Hello, is there an option with Neon on Azure not to connect through public net as there is on AWS (https://neon.tech/docs/guides/neon-private-networking) ? I was really looking forward to full Azure integration, but if the only way how to protect the Neon service from the outside world is by IP based whitelisting, service still being exposed and connection going unprotected, it is not usable for my governmental use case.