Daily Top Leveling not working?
Hey, so I enabled daily top leveling, added the role it's supposed to give, on the dashboard it has a checkmark. Everything is set and says it's enabled and working, but doesn't assign the actual role every day?
Solution:
It only assigns the role at or above level 10, does your highest ranked member have that?
No Slash Command Perms
My members cannot use slash commands even though they have the perms enabled.
I'm struggling to find the relevant setting in the dashboard....
Solution:
Make sure your
@everyone
role has this permission enabled, and that the permission isn't denied in the channel they are supposed to use slash commands inLurkr bot is completely offline! (URGENT ๐ด)
I have been getting several reports from my community that the Lurkr bot application is just not responding. This needs fixing as this is a world wide issue, because other servers are also having this problem.
Solution:
@Tirnadi Bot is back up. Sorry about that

Can't Access the Lurkr Bot !
From yesterday, lurkr bot is showing offline status on my server ! Previously it always used to stay online !
Now I can't even use any commands to check for the leaderboard and stuff!
I tried to kick and then re-invite it to the server, but still the issue persists!!...

Adding new level role rewards
Hey, is there a way to run an auto-sync for level rewards? I added a reward for level 5 users but some have already gotten to level 5. Will it automatically give them the role at some point?
Solution:
Leveling Role Rewards are re-synced automatically whenever members level up.
You can also force the sync to happen manually by running the /syncrolerewards command and mentioning the member on the
member
option.
The /level
and /xp
commands also re-sync Role Rewards.
...Removal of all level roles/xp
Hey, I was just curious if there is a way or if there was a command that can remove everyone's XP in my server after a week? I like to reset the whole server's XP after a week, is there an easy way to do this?
Solution:
/config reset option:Leveling System Data
Level Ups Blacklist?
Is it possible to blacklist a certain role from being able to earn xp?
Solution:
for future reference: https://docs.lurkr.gg/guides/leveling-role-rewards#no-leveling-roles
vc xp gain help
the current system for xp in vc is 1 min = 1 xp i want to set it to 20 sec = 1xp but i am unable to find any system in the dashboard that can help me through that
Solution:
Lurkr does not support XP in voice channels not sure what you mean...
Simple XP cooldown question.
is there a way to modify the cooldown timer for xp gains in my server? I checked the dashboard and couldn't find any settings relating to the 1 minute default xp cooldown. Can this be changed or disabled?
Solution:
No, however you can change the rate of which people gain levels with the global multiplier. Changing it below 0 slows everyone's leveling down.
i can't put more than 4 roles in the role multiplier
In the role multiplier option it says that I can put a maximum of 30 roles but it doesn't let me put more than 4
Solution:
Currently there's a bug were the global multiplier is counting toward the 5 maximum multipliers allowed. The Max 30 roles total is referring to the amount of roles you can add to multipliers. However you can only create up to 5 different multipliers.

I'm having trouble transferring XP data from polaris to lurkr
Hi, sorry to bother you, but I have a problem that seems to be quite common for you guys, I'm trying to transfer the XP data from the leaderboard from polaris to lurkr, but it isn't letting me, it should be noted that polaris left the server on February 14th, and now we're trying to reestablish the server's level system using this bot
the server has approximately 700 members (although not all of them are active). I already have the . json file that contains my server's leaderboard, and I'll pass you everything you need to help me. It would help me incredibly if you could do the transfer, but if it seems like a lot of people I understand that you don't want to do it, thanks in advance!...
Solution:
Hey @lukplay2204 you just have to DM me the json file and your server ID and I can import it
Importing xp data from Polaris
Hey all, I'm just wondering if there is any way that the staff here could potentially help out in importing my xp data from Polaris, as I'm unable to on Lurkr's dashboard since Polaris left my server a while ago, preventing the bot from getting the data. I have the settings downloaded as JSON, so if there's any way that could be used to help transfer over stuff, then I'll gladly share the file.
The server is in the 200 members range and I've used this bot before some while ago if that matters, but it's not that big of an issue if I have to transfer stuff myself lol.
Thanks in advance :AlexHeart:...
Solution:
Yes, you can DM me your server ID and Polaris json file and I can import it
Is there a way to remove a deleted user's XP, even if u know the user ID
Just tried /xp remove with the deleted users ID and it didnt work
Switch from Arcane to Lurkr
Sorry for the inconvenience. I have a server with approximately 4,000 members using the Arcane leveling bot, but Iโd like to switch to Lurkr.
I wanted to know how I could transfer the levelsโwhether it would be possible by requesting the level data from Arcane or if thereโs another way to do itโsince starting from scratch is not a viable option for me....
Solution:
but if you will be doing this by hand, you can just use lurkr's
/level set
or /xp set
commandsRoles don't added when leveling
I followed all the steps in the official documentation and the bot's automatic response and still the roles are not added when leveling up.
Apparently everything needed would be working correctly, I checked the hierarchy order, permissions, dashboard and deployed the bot on another server correctly.
But specifically on this server the bot does not work....
Solution:
Hello, good afternoon
We solved the problem by expelling and allowing the bot to rejoin while restoring its data...

Problem with importing Polaris leaderboard
Hey! So I'm having the same problem with not being able to import Polaris data as the person here: https://discord.com/channels/705009450855039039/1328197083135741982
Have there been any updates or is manual import still required? (Also, the server has over 1k members)
Thanks in advance!...
Solution:
if you have the data export from polaris i can import it manually.

I found a crash with the bot
I executed the /emoji random command and the bot just crashed.
Solution:
i actually just restarted the bot, so that was most likely the cause ๐
Pings in level up messages not working
Hi! I've set up level up messages that way so every role reward level up pings the Badge Handlers role to get notified. The message shows the ping, but doesn't actually ping the role. I asked different people and none of them got the ping, so it's not a notification issue. Is it just a general Discord issue or am I doing something wrong?
Solution:
Otherwise it's possible that Almeida disabled role mentioning entirely in the level up message entirely to prevent spam pings, usually people add the role that people gained in the level up message

No level up messages
Configured everything correctly to my knowledge, perms are set. I've set it to send a level up message at level 1 and then every 5, but it only gives people the role with no level up message at level 1
Solution:
I just noticed you have a global multiplier of x5 which is extremely high. You are probably skipping over level 1 because of the amount of XP you gained is way too high