Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/

Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/

7/17/2025

"Ghost Multipliers"

I recently decided to added role multipliers to my server via the dashboard. When I got to the specific "VIP role", it allowed me to input the role with its multiplier, but when I go to save. It gives me error 404, I recently got my discord account attacked so I disabled Cookies globally on all websites. Firstly, I thought that was in issue, but when I enabled them and tried again, it gave me the same error 404. I have already tried to refresh the page, enable my cookies, and run the configs command Now, when I tried a third time, it is saying I have maximum role multipliers, only when I have one visible multiplier. Proof and images are below....

Solution:

you can only have up to 5 multipliers (of any type)

suncow

7/16/2025

is it possible to prevent bot from removing role from members who already have it

i currently use probot for my leveling system but probot doesn't automatically remove xp upon a user leaving, i found this bot seems really cool but it's removing the roles assigned previously from probot (level 6 you gain a role). Is there some command i'm missing?

Solution:

Yeah like I said, Lurkr assumes the roles you picked are exclusively meant for role rewards which is why they are removed if the person doesnt have the required level. If you want to use Lurkr you'll have to disable ProBot leveling/manually give your users the level they had on probot on the Lurkr leaderboard...

AFLA DER

7/14/2025

Multiplier category

I would like to change the multiplier for the VIP category, which has customizable voice channels that are created and deleted each time. I asked Instant Support for help, but I can’t find where the “multiplier category” section is.

Solution:

Unfortunately we don't support categories right now, you could try applying the multiplier to the VIP role that gives them access to that category

Ooigle

7/10/2025

Configurations not persisting after being saved

I set up a level up message and noticed that it stopped working. Went to the dashboard and it had been changed from the set channel to None. No one had messed with it. I have also had the visibility of the web leaderboard change from Managers-only back to public. I thought it was a timing issue but when fixing the level up channel I noticed it had reverted back. A day or two ago I had checked and the web leaderboard link was successfully private. :Confused: Guild ID 1293653197046550568...

Solution:

Unfortunately I can't recreate the bug, can you describe what steps you took in order so we can check if the bug still is happening?

Ross

7/10/2025

Try To Make Counting channel

I've looked up all different commands to setup a counting channel and it just don't works like it did before please help

🔆☾⋆˚࿔ Cyrus 𝜗𝜚˚⋆☽🔆

7/4/2025

Importing levels from Noctaly

I wrote a review on the bot saying I wish it could import levels from other bots like Noctaly, you guys responded that it's possible I need the JSON file. I've finally obtained it, but very unsure how to upload the file. Thank you!...

Solution:

you can dm me the file and your server id and i can take a look

Ashish Jaiswal

7/2/2025

Issue in importing from bot

My server has over 4000 members and i want to change my bot to lurkr bot. I am getting issue in importing the data as it is getting failed after 10 minutes of initialization of command (same goes with dashboard). If there is option to import from json file then please let me know as i can download data from mee into a json file

Solution:

resolved in dms

Hoffman1030

7/1/2025

Add role name to level up message?

Is there a variable that can be used to add a role name to a level up message? I know with some bots, it's usually something like {role} or {rolename}, I juat haven't found what it would be for Lurkr.

Solution:

Yes, you can use {roleRewards} as seen here: https://discord.com/channels/705009450855039039/951585846367248424/1323370812845068438

Armonie

6/29/2025

Cooldown Between Experience Gains

Where can I adjust this setting? The instant-support said it was under the leveling portion on the dashboard, but I don't see anything regarding the cooldown period.

Solution:

The cooldown period is fixed and can't be changed. You can however change the leveling speed by using the global multiplier

Firmament

6/28/2025

Voice Channel Chat Not Giving XP

Hello, today I was testing out some things in voice channel chats and when I checked if users could get xp, I discovered that xp is not given if you send a message in the voice channel chats. I tried making sure Lurkr had access to these channels and could see messages and chat history but it's still not giving xp. When I searched through the chat history in the Lurkr discord server it was mentioned before that you could get xp in voice channels if you were sending messages in the chats so I'm not sure if this is a bug or if this featured was removed entirely....

Solution:

The bot needs both the view channel and connect permissions

Marw

6/22/2025

Is level 0 possible?

Hello, can someone help me how to set role "level 0" by default and when I get first level up then "level 0" will be deleted and "level 1" added? I have it on "level 1 > 2..." but I dont know how to do it with 0

Solution:

Why would you want to set a level 0? Besides that, you can add an auto-role that will give every person who joins a specific role which would do the same thing...

Anton

6/9/2025

How do I configure which ranks has access to admin commands for the bot?

Hello im trying to set which ranks has access to commands that set levels gives xp etc. I dont know where the config for this is when I go into the guild section and role management I dont really see any options for it in there? I just have "On Join roles" "On join roles for badges" "Role mention cooldown" in there...

Solution:

You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...

YourFriendPerk

6/8/2025

Command prefix

How do I set a command prefix for the bot? (Specifically in mobile)

Solution:

The bot uses slash commands which are part of discord and can't be set to anything else

Ghostinee

6/5/2025

Unable to disable XP multiplier stacking?

I could swear I saw an option for this at one point in the dashboard but I don't see it anywhere anymore, I am trying to basically not let the xp multipliers stack in my server, just make it so that the highest xp multiplier a member has is the one that they will get, no stacking. how do i do that? i tried the toggle command i keep getting this error too?

Solution:

And has to be done via the web dashboard currently

Firmament

6/3/2025

Can't Save my Custom Level Up Message on the Dashboard

I was trying to edit the level up message to include an embed but upon clicking the save button at the top it just says "failed". I don't know what failed but I know the issue is with the embed because the level up message works just fine if I don't include an embed. I'm not sure if it was because I didnt fill out a required field or if its because the image url is linked to a gif image or maybe its something else entirely....

Solution:

try refreshing the site using CTRL + SHIFT + R