Lurkr Support

LS

Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/

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I need help with milestone

Ok so my idea is when a member reaches a certain milestone is when they get it. How to get it? I have a channel called Counting and when someone reaches a certain amount of counts the get the milestone level but idk how to set that up because I tried it back then and it didn’t work? Please help 🙏🙏🙏...
Solution:
the milestones feature is for server member count, not for counting channels

Level not working

I have everything set up and the Botha’s admin permissions and everything is enabled for leveling. It won’t add XP to the users or the level up message won’t pop up. I don’t know what to do I already read the documentation for Leveling and I can’t figure it out!
Solution:
You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...

@almeida not being online to import Polaris JSON data

Hey, I wanted to import my Polaris data to Lurk through almeida as stated in the note in https://lurkr.gg/docs/guides/importing-levels-from-other-bots#supported-bots. How can I do this?
Solution:
sorry about that, now it is fixed

how can i create an API key for lurkr?

https://lurkr.gg/docs/api, i cannot create my own API key for Lurkr. the link profile page link redirects to a 404 page
Solution:
It should be https://lurkr.gg/profile @MrMikkelll...

Not leveling properly//or at all

Hi there! I tried to read the documentation and ask the instant support bot (gave me a error), also used the config commands So, the bot is either not leveling people, or doing so at a very slow pace. For example someone joined the server and had sent around 200 messages, however when i used /rank lurkr said they had no XP. I used the level calculator on the site and it said reaching level 4 should have taken 13 messages. (I bumped up the multiplier because it was extremely slow)...
Solution:
Im not sure how to make it have access to the channels, i went into perms on individual channels and turned view channel on for the lurkr role but it didnt update, most these channels are staff or misc ones I turned administrator on yesterday and it seems to be working again so ig it was just not able to view channels...
No description

Refreshing/Sync new roles.

Hi several people in my disc has reached a certain treshold for new level but i have to manually sync their new roles i just created. How can i make it so it automatically updates roles to their highest level?
Solution:
If you've added new leveling roles they won't be automatically synchronised. The user needs to gain XP or level up for the sync to occur.

I've seen on other servers and supposedly this Bot can up to more than 100 levels

The bot can have more than 100 levels, up to 200? I've been configuring the bot and I finished setting the supposed 200 levels, but the dashboard only shows 50... What happened?
Solution:
Theoretically the limit is Level 500 but unless you set your multiplier to something huge, nobody is realistically going to reach that level.

Leveling Roles

According to instant-support, lurkr removes the role of the previous level when a user levels up. The solution it gave was to configure a section of the dashboard "Level-based Role" which I can't seem to find. I want to make it so members get to keep the role of their previous levels. Obviously I can do this by manually giving the new roles permission to have what I them to have but keeping the previous roles would be like hitting multiple a lot of birds with one stone....
Solution:
in order to keep previous level roles, enable the "stack" option on the role rewards

how to reset level up messages?

how to reset level up messages?
Solution:
With this button in the dashboard:

XP LOSS

I asked the owner of the server if there were some xp removal issues but no only me i was at 1000+ xp in the server nad now i have 100xp...
Solution:
We dont control the xp on the servers, you have to speak to the moderators/owners of that server.
No description

Importing from Amari bot doesn't work

I've given lurkr the proper perms and tried importing from amari a bunch of times it doesn't work
Solution:
Its works!!!
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The bot doesn't send the message when you level up

I know this topic has already been discussed but I really need help since it didn't help me.
Solution:
This is your issue
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Welcome and leave

Since Lurkr's promoted to be a mee6 alternative in some cases and there's a "Growth Change" functionality, why isn't there a "Welcome and leave" feature that tracks users joining and leaving the server? Is this going to be added or did I miss it in the docs?
Solution:
We advertise that we replace the restrictive leveling system of mee6, not any other features.

It works in one channel but not another.

how do I enable the use of /rank or other commands?
Solution:
You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...
No description

Lurkr not sending level up messages

lurkr not sending level up messages, although everything seems in order
No description

User leveled up on wrong msg wrong type of message was sent even and the role was assigned to a bot

- Member leveled up - On level 65 there is no role reward or special message - They leveled up on slash command which should not give them XP - A bot/app they used in that command got the role as if it was the bot/app that leveled up. ...
No description

Can't add more role multipliers

I only have 4 out of 30 roles applied to the multiplier. Just trying to add 2 more and it wont let me...
Solution:
You can add 30 roles total to your existing multipliers (You can add multiple roles to one multiplier, you don't need to create new ones). But you can only create up to 5 new Multipliers (Your 1.01, 1.1, 1.25, etc.). This includes the global multiplier....
No description

Leaderboard embed doesn't fully work on mobile

As visible in image some of the mentions don't display names just the ID making the whole thing hard to read on mobile. I assume this may not be a bot issue bot Discord mobile app being uh it's standard quality so I would like to ask if it is not fixable to maybe provide somewhat of an alternative option of displaying leaderboard instead of mentions maybe make it a "generated image"? I remember the tatsu bot doing it like that and it also looked clean aestheticly though idk if it's possible here or if I should even ask for it here since it's not #suggestions. Anyhow I feel like this is somewhat of a problem to be resolved in one way or the other and I know you can technically go to web leaderboard but that's kind of more steps for a quick check functionality....
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