My val account has been reset?

Hello. I have been playing the game since march (bronze 2). I recently tried to log in to my account after taking a break to play other fps games. After logging in I noticed my level had been reset to 1 (used to be above 50). All my skins are gone. My friends are no longer added. Please can someone let me know if this is a problem they have ran into and if their is a fix. If not I would like to be able to contact a riot employee as for me the ticket system never works. Please help in raring to carry on playing!
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