Our prod code got this unexpected R2

Our prod code got this unexpected R2 error for the first time ever in the last hour or so:

Warning: Error executing "GetObject" on "https://SNIP.r2.cloudflarestorage.com/downloadprod/SNIP/SNIP.png"; AWS HTTP error: Client error: GET https://SNIP.r2.cloudflarestorage.com/downloadprod/SNIP/SNIP.png resulted in a 499 Client Error response  (client): 499 Client Error - <?xml version="1.0" encoding="UTF-8"?><Error><Code>Unexpected</Code><Message>Client Disconnect</Message></Error>

Warning: Error executing "GetObject" on "https://SNIP.r2.cloudflarestorage.com/downloadprod/SNIP/SNIP.png"; AWS HTTP error: Client error: GET https://SNIP.r2.cloudflarestorage.com/downloadprod/SNIP/SNIP.png resulted in a 499 Client Error response  (client): 499 Client Error - <?xml version="1.0" encoding="UTF-8"?><Error><Code>Unexpected</Code><Message>Client Disconnect</Message></Error>

3 Replies

archon810OP•3y ago

Has anyone seen this before? I can provide logs and exact urls to @sdnts if needed.

SakuraFC•3y ago

I’ve seen this before when using AWS cli client. I think I had to reduce concurrency a little to make it go away. Retrying also worked well, and is something you should do in prod in any case.

Sid•3y ago

499 is a client disconnect, you’ll want to make sure nothing caused the AWS CLI to crash

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Our prod code got this unexpected R2

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