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Heroic Games Launcher•3y ago

deep-jade

cloud saves

Hello I really want to play snow runner through heroic launcher but my cloud saves won’t download. I assume it’s because of the code line “OSError: (Errno 30) Read-Only file system ‘{UserDir}’” If a Linux expert could help me fix my cloud save location that would be great

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126 Replies

CommandMC•3y ago

Delete the save path currently there, then leave the "Save-Sync" tab of the settings & come back That should re-compute the path

deep-jadeOP•3y ago

Ok trying that now @CommandMC I’m still getting the same error. Here’s the save path

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

I think it’s somthing with the {UserDir} like it does not have permission to write in that directory. Idk.

CommandMC•3y ago

There is no {UserDir} directory. It for some reason fails to compute the actual save folder, leaving these variables in place Could you head over to the "Log" tab & send that log into here?

deep-jadeOP•3y ago

Sure System Info: Heroic Version: 2.5.2 Yamato Legendary Version: 0.20.31 Dark Energy (hotfix #5) GOGdl Version: 0.5 OS: Freedesktop SDK KERNEL: 5.13.0-valve36-1-neptune ARCH: x64 CPU: AMD Custom APU 0405 @2.38 GOVERNOR: schedutil RAM: Total: 11.52 GiB Available: 8.39 GiB GRAPHICS: GPU0: VanGogh [AMD Custom GPU 0405] VRAM: 512MB
PROTOCOL: x11 Game Settings: { "autoInstallDxvk": true, "autoInstallVkd3d": true, "preferSystemLibs": false, "autoSyncSaves": true, "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "savesPath": "{UserDir}/My Games/SnowRunner/base/storage/{EpicID}/", "showFps": false, "useGameMode": false, "useSteamRuntime": false, "language": "", "wineVersion": { "bin": "/home/deck/.local/share/Steam/steamapps/common/Proton 7.0/proton", "name": "Proton - Proton 7.0", "type": "proton" }, "winePrefix": "/home/deck/.wine" } Game launched at: Mon Jan 16 2023 09:35:07 GMT-0500 (Eastern Standard Time) Legendary's config from config.ini (before Heroic's settings): { "game_parameters": [ "--startup", "--set", "/Config/Language/Language", "english" ], "game_executable": "en_us/Sources/Bin/SnowRunner.exe", "game_directory": "/home/deck/Games/Heroic/SnowRunner", "launch_command": [ "wine" ], "working_directory": "/home/deck/Games/Heroic/SnowRunner/en_us/Sources/Bin", "user_parameters": [], "environment": {}, "pre_launch_command": "", "pre_launch_wait": false } Launch Command: STEAM_COMPAT_CLIENT_INSTALL_PATH=/home/deck/.var/app/com.heroicgameslauncher.hgl/.steam/steam STEAM_COMPAT_DATA_PATH=/home/deck/.wine PROTON_NO_ESYNC=1 PROTON_NO_FSYNC=1 STEAM_COMPAT_APP_ID=0 SteamAppId=0 SteamGameId=heroic-SnowRunner PROTON_LOG_DIR=/home/deck/.var/app/com.heroicgameslauncher.hgl /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary launch Mayflower --language en --no-wine --wrapper "'/home/deck/.local/share/Steam/steamapps/common/Proton 7.0/proton' run"

CommandMC•3y ago

"winePrefix": "/home/deck/.wine"

Yeah that's not right

deep-jadeOP•3y ago

How do I fix that? 🙂

CommandMC•3y ago

That should be set to /home/deck/Games/Heroic/Prefixes/SnowRunner/ by default

deep-jadeOP•3y ago

@CommandMC

CommandMC•3y ago

"WinePrefix" setting in the game settings

deep-jadeOP•3y ago

Ok I’ll try that. I’m not used to navigating Linux files. Thank you

CommandMC•3y ago

Once you've set that path to its proper value again, head over to the Save Sync tab and once again delete the path

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

There’s nothin in the prefixes folder

CommandMC•3y ago

Hm, that's odd Well, you can just create a new folder in there yourself & set that as the prefix

deep-jadeOP•3y ago

Well it could be because I haven’t saved a game in snow runner yet

CommandMC•3y ago

That's not related, no. The prefix should always be there, but since it was set to /home/deck/.wine, nothing's going to be in Prefixes/ As to how it got set to /home/deck/.wine: No idea, but it's luckily easy to fix

deep-jadeOP•3y ago

Gotcha. I just added a Snowrunner folder in prefixes

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

Here’s the new directory is that correct? @CommandMC

CommandMC•3y ago

Yup that looks good

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

This is the directory it detects

CommandMC•3y ago

This is after you've erased the path again?

deep-jadeOP•3y ago

Yea. And then go out of save-sync and then back into it It still does that

CommandMC•3y ago

If you navigate to the prefix folder with Dolphin (File Manager), is there anything inside?

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

Here?

CommandMC•3y ago

Inside the Snowrunner folder There should be some folders & files in there (pfx, tracked_files, ...)

deep-jadeOP•3y ago

Well I just added that folder remember? There was nothing in the “prefixes” folder

CommandMC•3y ago

Yes, but they should've been created once it re-detected the save folder

deep-jadeOP•3y ago

Ohhh ok Hmmm

CommandMC•3y ago

So just to confirm: After you've set this new folder as your WinePrefix, you've went to the Save Sync tab, deleted the path that's there, then left that tab & came back?

deep-jadeOP•3y ago

Yes I wish I could send a video of me doing it

CommandMC•3y ago

Alright, give me a second

deep-jadeOP•3y ago

Ok thanks man I appreciate your time What if I manually set the save-sync folder?

CommandMC•3y ago

That might work, but the fact that you even have this issue means something isn't working right

deep-jadeOP•3y ago

Hey wait!

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

There’s stuff in the new snowrunner folder I created now

CommandMC•3y ago

Hang on, I have an idea Could you re-do these steps again now?

deep-jadeOP•3y ago

Ok one second. I just manually changed the save folder to the SnowRunner folder I created in “Prefixes” that now has stuff in it. And here’s the log I got when trying to save sync

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

Does this mean it worked?

CommandMC•3y ago

I just manually changed the save folder to the SnowRunner folder I created in “Prefixes”

Yeah that's not just gonna work like that

deep-jadeOP•3y ago

Ok.

CommandMC•3y ago

Think of the "SnowRunner" folder as the C: drive of a Windows PC

deep-jadeOP•3y ago

Oh Jesus om Ok*

CommandMC•3y ago

The save folder wants a specific folder on the C: drive, so you syncing the entire thing will not work

deep-jadeOP•3y ago

Crap did I just mess up somthing by trying to sync it?

CommandMC•3y ago

The command didn't do anything It determined that the local "save" is newer, but I assume you just selected "Download" so it didn't upload anything

deep-jadeOP•3y ago

Ok dope. Also what’s it asking to update? Is that relevant?

CommandMC•3y ago

Not relevant

deep-jadeOP•3y ago

Ok cool just making sure.

CommandMC•3y ago

We'll update Legendary with the next Heroic release, you don't have to do anything

deep-jadeOP•3y ago

Ok so I re-did those steps and it still detect the old directory

CommandMC•3y ago

Run these two commands (open up "Konsole", run them one after the other):

flatpak run --command=bash com.heroicgameslauncher.hgl

STEAM_COMPAT_DATA_PATH=/home/deck/Games/Heroic/Prefixes/SnowRunner legendary sync-saves Mayflower --skip-upload --skip-download --accept-path

flatpak run --command=bash com.heroicgameslauncher.hgl

STEAM_COMPAT_DATA_PATH=/home/deck/Games/Heroic/Prefixes/SnowRunner legendary sync-saves Mayflower --skip-upload --skip-download --accept-path

Once the 2nd one is done, copy the output into here

deep-jadeOP•3y ago

I’m sorry what’s Konsole? Is it like CMD?

CommandMC•3y ago

Might also be called "Terminal" on the Deck Yup, it's, well, the terminal I could of course explain what those commands do for you in case you'd like that

deep-jadeOP•3y ago

I’m sorry lol where do I search for installed programs. Is it in the discover application?

CommandMC•3y ago

There should be a start menu in the bottom-left

deep-jadeOP•3y ago

Nevermind I found it What do those commands do?

CommandMC•3y ago

Right, so Legendary is essentially a command-line interface to manage your Epic Games library. It is bundled with Heroic, and Heroic runs it to do just about everything you see (logging in, listing games, launching games, etc.) With the first command, we're (in very simple terms) making it so you can use the legendary command yourself. The second command is mostly the same command Heroic runs when it tries to detect your save folder, so I'm hoping that by running it manually it'll tell us what's going wrong

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

This is what I got after first command

CommandMC•3y ago

Yup that looks all good

deep-jadeOP•3y ago

Should I input second command

CommandMC•3y ago

Yes

deep-jadeOP•3y ago

I don’t have discord on my deck so bare with me

CommandMC•3y ago

That's fine You might want to look into KDE Connect for easily copying text/files between your Deck & your phone (https://reddit.com/r/SteamDeck/comments/tb7h13/kde_connect_is_available_on_the_steam_deck/)

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

This is what I got Looks like the same prompt I got earlier @CommandMC

CommandMC•3y ago

Could you head to /home/deck/.var/app/com.heroicgameslauncher.hgl/config/legendary/ and send the "installed.json" file in that folder into here?

deep-jadeOP•3y ago

I don’t have .var

CommandMC•3y ago

From that output, it sounds like Legendary already has a computed save path for the game stored, but that should be impossible based on what we're seeing in Heroic It's a hidden folder. On a PC, I'd press Ctrl + H to show those but uh

deep-jadeOP•3y ago

Oh thanks

CommandMC•3y ago

Ah it's in the top-right menu in Dolphin, "Show Hidden Files"

deep-jadeOP•3y ago

Ok I just gotta get that file transfer thing I found it I forgot I can just login to discord on browser When I try to upload the file it says error Upload failed I can paste what’s inside it

CommandMC•3y ago

You might have to copy the file into your home directory (/home/deck/) first

deep-jadeOP•3y ago

{ "Mayflower": { "app_name": "Mayflower", "base_urls": [ "https://epicgames-download1.akamaized.net/Builds/Org/o-wt4zxeetmq6jem7qp4pkssr46aenj5/1c6937ce9501483d9c6ed13386ff1505/default", "https://download.epicgames.com/Builds/Org/o-wt4zxeetmq6jem7qp4pkssr46aenj5/1c6937ce9501483d9c6ed13386ff1505/default", "https://download2.epicgames.com/Builds/Org/o-wt4zxeetmq6jem7qp4pkssr46aenj5/1c6937ce9501483d9c6ed13386ff1505/default", "https://download3.epicgames.com/Builds/Org/o-wt4zxeetmq6jem7qp4pkssr46aenj5/1c6937ce9501483d9c6ed13386ff1505/default", "https://download4.epicgames.com/Builds/Org/o-wt4zxeetmq6jem7qp4pkssr46aenj5/1c6937ce9501483d9c6ed13386ff1505/default", "https://fastly-download.epicgames.com/Builds/Org/o-wt4zxeetmq6jem7qp4pkssr46aenj5/1c6937ce9501483d9c6ed13386ff1505/default" ], "can_run_offline": false, "egl_guid": "", "executable": "en_us/Sources/Bin/SnowRunner.exe", "install_path": "/home/deck/Games/Heroic/SnowRunner", "install_size": 39306541386, "install_tags": [], "is_dlc": false, "launch_parameters": "--startup --set /Config/Language/Language english", "manifest_path": null, "needs_verification": false, "platform": "Windows", "prereq_info": null, "requires_ot": false, "save_path": "/home/deck/Games/Heroic/Prefixes/SnowRunner", "title": "SnowRunner", "version": "20.0" } }

CommandMC•3y ago

"save_path": "/home/deck/Games/Heroic/Prefixes/SnowRunner"

Hmm. Did you not delete your manually selected save path (in Heroic)?

deep-jadeOP•3y ago

did u want me to?

CommandMC•3y ago

Well, that path is never going to work

deep-jadeOP•3y ago

{UserDir}/My Games/SnowRunner/base/storage/{EpicID}/ this is still the save sync directory

CommandMC•3y ago

Right, now run this command again

deep-jadeOP•3y ago

on heroic My wine prefix folder is this

deep-jadeOP•3y ago

No description

CommandMC•3y ago

Right, capitalization matters with paths on Linux I've corrected the path in the command above

deep-jadeOP•3y ago

where?

CommandMC•3y ago

^

deep-jadeOP•3y ago

got it

deep-jadeOP•3y ago

[Core] INFO: Trying to re-use existing login session... [cli] INFO: Got 3 remote save game(s) [cli] INFO: Checking "SnowRunner" (Mayflower) [cli] INFO: Local save for "SnowRunner" is newer [cli] INFO: - Cloud save date: 2023-01-05 01:41:11 [cli] INFO: - Local save date: 2023-01-16 15:05:47 [cli] INFO: Save game uploading is disabled, skipping... Legendary update available! - New version: 0.20.32 - "Dark Energy (hotfix #6)" - Release summary: [!] Fixes installing games that specify invalid install directories (e.g. Kerbal Space Program) [*] More gracefully handles account errors See full changelog for additional details. - Release URL: https://legendary.gl/release/0.20.32 - Download URL: https://legendary.gl/release/download/0.20.32/legendary

GitHub

Release 0.20.32 - Dark Energy (hotfix #6) · derrod/legendary

This release improves handling of login errors due to Epic requiring account actions and fixes installing some games (cough KSP) that have specified invalid installation directories. As always you ...

deep-jadeOP•3y ago

thats what i got from the terminal

conscious-sapphire•3y ago

After you changed the prefix folder, did you actually run the game yet?

deep-jadeOP•3y ago

no

conscious-sapphire•3y ago

because if you didn't attempt to run the game, the prefix folder would not have been created

CommandMC•3y ago

Prefix is populated

conscious-sapphire•3y ago

which is why it still says {UserDir}

CommandMC•3y ago

^

conscious-sapphire•3y ago

ah, it was a long thread 😄

CommandMC•3y ago

The prefix will also be created when just heading to the Save Sync page

deep-jadeOP•3y ago

maybe i did run it. lol i dont remember ok so i did the sync save thing again. and it changed the directory

CommandMC•3y ago

Check what the "save_path" value in this file says now Oh?

deep-jadeOP•3y ago

No description

deep-jadeOP•3y ago

Yea I just did it I deleted the path then left and came back

conscious-sapphire•3y ago

that's also an incomplete path just fill it in manually if it's not auto-filling

CommandMC•3y ago

Yeah not sure how it's getting to that now

deep-jadeOP•3y ago

How so I complete the path?

conscious-sapphire•3y ago

First go to https://www.pcgamingwiki.com/wiki/SnowRunner#Save_game_data_location to see the save path under "Windows"

conscious-sapphire•3y ago

then adapt that based on the folder structure of the prefix

CommandMC•3y ago

The path should be /home/deck/Games/Heroic/Prefixes/SnowRunner/pfx/drive_c/users/steamuser/My Games/SnowRunner/base/storage/<yourEpicId> Although you'll have to run the game once first to create that directory

deep-jadeOP•3y ago

Ok lemme try running the game Game is launching Exiting game Also idk if this helps

deep-jadeOP•3y ago

No description

conscious-sapphire•3y ago

nothing looks wrong there to me

deep-jadeOP•3y ago

[Core] INFO: Trying to re-use existing login session... [cli] INFO: Got 3 remote save game(s) [cli] INFO: Checking "SnowRunner" (Mayflower) [cli] INFO: Overriding save path with "/home/deck/Games/Heroic/Prefixes/SnowRunner"... [cli] INFO: Local save for "SnowRunner" is newer [cli] INFO: - Cloud save date: 2023-01-05 01:41:11 [cli] INFO: - Local save date: 2023-01-16 15:47:13 [cli] INFO: Save game uploading is disabled, skipping... this is what i get when i try to sync save ok so i chose "force download" on the drop down menu and it downloaded the save file

CommandMC•3y ago

Overriding save path with "/home/deck/Games/Heroic/Prefixes/SnowRunner"

That doesn't look right

deep-jadeOP•3y ago

yea i just launched the game and my saves are not there rip it looks like all my save data is now populated in /Prefixes/SnowRunner but when i launch the game its not saved is that because the path is incomplete?

CommandMC•3y ago

The game won't look there for your save data. You'll have to set the proper path ^

deep-jadeOP•3y ago

oh theres a PFX folder so what do we do now

CommandMC•3y ago

Set the save path in Heroic to that path manually

deep-jadeOP•3y ago

Well the farthest I can get to is /base Then there’s just a mods folder

CommandMC•3y ago

Try launching the game & creating a new save (if that's possible) It should then create that directory

deep-jadeOP•3y ago

Nevermind I relaunched the game And it populated those files Ok I did force download and it downloaded the files Lemme launch the game It worked!! My game save is here Now should it automatically upload to the cloud when I finish playing?

conscious-sapphire•3y ago

maybe. mine has never auto-synced post-game when launched via Steam shortcut (no-gui mode for Heroic)

deep-jadeOP•3y ago

Ok cool Thanks guys The Reddit post I found about this topic were not nearly as helpful as you guys

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