Cannot backup photos from iPhone client app

Thank you making this great software! I have my Immich container spun up and everything is functioning OK on the server side. I can upload photos and everything is fine. On the iPhone client, I cannot see any of my photos. I have ensured sharing all photos with Immich is enabled. I have deleted and re-downloaded the app. This is what I see on the Backup screen. Thanks for any help!
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10 Replies
EnochPrime
EnochPrime3y ago
You need to select an "album". This is which folder from your phone to backup.
anesth_doc
anesth_docOP3y ago
Thank you. I do not see any albums to select.
Alex Tran
Alex Tran3y ago
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Alex Tran
Alex Tran3y ago
What is the setting here?
Alex Tran
Alex Tran3y ago
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Alex Tran
Alex Tran3y ago
And hete
anesth_doc
anesth_docOP3y ago
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Alex Tran
Alex Tran3y ago
Since you have all your photos and videos in iCloud, there would be none on the device. Immich can only scan for photos and videos on the device
anesth_doc
anesth_docOP3y ago
Thank you for the reply. I guess I am curious as to how other apps, like the Synology Photos client, will do so?
Alex Tran
Alex Tran3y ago
I guess they will have to download it or stream it to the server I myself don't use iCloud for Photo so when developing the app, it doesn't come to mind when I have time I will take a look at solving this issue

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