Cloud save issues
Good afternoon, I've been struggling with cloud saves with heroic games launcher and I'd like some assistance to get this resolved.
OS info ---
- Arch Linux
=================
Issue experienced ---
- When playing game on linux, there is no save data. Previously was played on Windows and confirmed cloud saves exist.
- When opening save sync and initiating manual download, new screen opens, however in the text box under progress it remains perpetually blank. Have left this open for 2 days straight with no results appearing.
- image attached
==================
Troubleshooting steps taken ---
- verify wine dependencies per #
-support doc
-> I do not have wine-staging installed, I have wine installed
-> All other packages exist.
==================
Gameplay ---
- may be irrelevant, however game play is great... I just need to pull my previous save games.
===================
OS info ---
- Arch Linux
=================
Issue experienced ---
- When playing game on linux, there is no save data. Previously was played on Windows and confirmed cloud saves exist.
- When opening save sync and initiating manual download, new screen opens, however in the text box under progress it remains perpetually blank. Have left this open for 2 days straight with no results appearing.
- image attached
==================
Troubleshooting steps taken ---
- verify wine dependencies per #
-support doc-> I do not have wine-staging installed, I have wine installed
-> All other packages exist.
==================
Gameplay ---
- may be irrelevant, however game play is great... I just need to pull my previous save games.
===================
