Cyberpunk 2077 don't work
Loading the game starts at 37%
Downloads only 70gb of 100gb, then writes fully installed.
Checking doesn't help.
The game was purchased from epic.
The problem is observed on Ubuntu and Steam Deck.
30 Replies
dependent-tan•3y ago
Please post in English from now on, using google translate is fine
https://discord.com/channels/812703221789097985/1067877311627665460/1067904545319047228
Do this, it should work
genetic-orangeOP•3y ago
Loading the game starts at 37%
Downloads only 70gb of 100gb, then writes fully installed.
Checking doesn't help.
The game was purchased from epic.
The problem is observed on Ubuntu and Steam Deck.
dependent-tan•3y ago
Ah, so your game doesn't download at all
@CommandMC might know better about such issue
Your connection definitely isn't alright
It's failing to connect to Epic's servers
HTTPSConnectionPool(host='launcher-public-service-prod06.ol.epicgames.com', port=443): Read timed out.
genetic-orangeOP•3y ago
The connection has nothing to do with it. I tried it from the steam deck through different networks.
More than 3 users of the 4pda forum also report problems with downloading
I tried to delete and re-install - the download always starts at 37%
Well, according to that log it is a network issue. But if we want to make absolutely sure:
There's a
Ginger.log file in /home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig. Send that file into heredependent-tan•3y ago
Download always starting at 37 percent might indicate something goes wrong with Heroic tho?
Download percent when resuming has always been borked, the way we're storing it is somewhat weird & needs some changes
Regardless of what Heroic displays, Legendary will download the full thing (or at least what it can download)
dependent-tan•3y ago
👍
To clarify: When you cancel a download, Heroic remembers "Ok, for this specific install folder, you've downloaded 5.39%". The next time you then start the download, it's gonna re-add those few percent (even if you've since deleted all the files in that folder). In addition (and here I'm not too sure), Heroic doesn't clear this stored progress even if your install finishes completely (so if you uninstall the game & then re-install, it's gonna still start at 5.39%).
Legendary also prints out how much data can be re-used when you install a game, so we could just read it out from there instead. I've implemented it in https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/pull/2376, but there are other issues with that PR (as you can see)
genetic-orangeOP•3y ago
Well, that log speaks for itself I'd say
Network issue. Might be a regional thing (which is why other people from your forum there are experiencing it as well). Nothing we can do, and I suspect the official EGL also wouldn't work well either
genetic-orangeOP•3y ago
From a separately installed store, Epic loads and works without problems
Epic is installed from Lutis
Hm, interesting
Either way, nothing Heroic can do here, that would be up to Legendary then (@Rodney)
dependent-tan•3y ago
Did Legendary got any updates since latest stable Heroic?
There was a new release, although as far as I can tell it didn't touch anything related to how Legendary finds which servers to (try to) connect to
There's new manifest download error handling, but that's not what's failing here
dependent-tan•3y ago
Actually iirc users can provide alternative legendary binary in Heroic
OP can try with that to see if it leads to anything different
genetic-orangeOP•3y ago
this problem is from November 2022
Try it yourself
This is a regional issue, no-one outside of Russia can reproduce it
Although again, the new Legendary version didn't touch anything related to the code that's failing here, so I'd really doubt it would change anything
genetic-orangeOP•3y ago
This only applies to what was purchased at Epic
Gag is installed and works fine
gog
From the log, it's having trouble connecting to some of Epic's servers. I assume that others are still accessible, hence why the EGL works
genetic-orangeOP•3y ago
Other games from Epic work fine
I'm going to lay out the lags from SteamOS for you now
genetic-orangeOP•3y ago
genetic-orangeOP•3y ago
This is the log from the main system - Steam OS
Ubuntu I put to test
I am sure this is not a regional problem. Try it yourself, who has Cyberpunk epic version
That install log seems fine (you just cancelled the install after 0.16%)
The game is not launching there since the launcher needs VCRuntime (install through Winetricks)
who has Cyberpunk epic versionI don't think this list is that large, most people buy games on Steam or GOG
genetic-orangeOP•3y ago
I canceled the download because I deleted the game. Tried to get the game to download.
Unfortunately this is the case
dependent-tan•3y ago
Are you sure that EGS client itself with Lutris is able to download game fully in Russia/same connection?
You can try that and if it successfuly downloads the whole game you can import game to Heroic
genetic-orangeOP•3y ago
liric?
dependent-tan•3y ago
If it also fails there not sure if Legendary/Heroic is to blame here
genetic-orangeOP•3y ago
Okay, I'll try