Hell is Others not launching

Having an issue with this game not launching on my Steam Deck. In desktop mode it minimises Heroic for a bit but then it relaunches Heroic with no change. In Gaming mode it sits trying to load the game forever.

I also have really long load times for FFVII Remake but it does load eventually.

I've attached the log.

log.txt2.68KB

awake-maroon•1/27/23, 10:44 PM

For me it worked just fine with: Wine-GE-Proton7-34 (you can install this with the Wine Manager option in heroic and then set it in the game's settings), and enabling DXVK and VKD3D (those options will show up once you select Wine-GE-Proton)

I haven't tested it on the deck though

CommandMC•1/27/23, 11:05 PM

This is 100% a Proton issue, Proton simply won't run anything other than .exe files (and this game's executable is a .bat file)

CommandMC•1/27/23, 11:05 PM

(Why does it do this? No idea)

Aawake-maroon For me it worked just fine with: Wine-GE-Proton7-34 (you can install this with t...

moderate-tomatoOP•1/27/23, 11:07 PM

I think that did the trick, thank you so much!

moderate-tomatoOP•1/27/23, 11:24 PM

Hmmm, now I'm getting stuck on connection in progress.

CommandMC•1/27/23, 11:26 PM

Try opening up a terminal & running systemctl restart --user xdg-desktop-portalsystemctl restart --user xdg-desktop-portal, then restarting the game

CommandMC•1/27/23, 11:27 PM

(also, in case you're doing this in Gaming Mode: Don't)

moderate-tomatoOP•1/28/23, 9:22 AM

I think they are having issues at the moment looking at this tweet.

https://twitter.com/HellisOthers_/status/1618976113480318976

I tried reinstalling it but it still didn't help.

Hell is Others (@HellisOthers_)

Hello citizens!

We are aware of a problem causing players to be stuck in the "connection in progress" after log-in.

You can try to fix it by verifying the game files on the Epic Games library!

Twitter

•

1/27/23, 2:15 PM

moderate-tomatoOP•1/28/23, 9:22 AM

I'll give it some time for them to resolve some issues.

moderate-tomatoOP•1/29/23, 2:51 PM

Works now

Mmoderate-tomato Works now 👍

slow-yellow•1/30/23, 11:19 AM

what did you do?

moderate-tomatoOP•1/30/23, 12:36 PM

Nothing, I think they were having server issues because it was the same day it went free on Epic.

Hell is Others not launching

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