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VALORANT2y ago
Emma

(kind of internet problems unsure if its my wifi or riot itself

Recently my internet has been spontaneously bad, I queue a game, and I keep getting told to reconnect to the game after the game disconnects me, whether or not this is 100% my internet, or the game, or even both, I'm unsure, however, because this has become a common issue, I'm now banned from comp for an unreasonably long time of a week, and unrated banned for another hour, is there anything I can do? I'm sure I could submit an appeal but I'm afraid it'll get denied simply because I asked or because they think it's an excuse. Any advice would be helpful, I'm seriously upset about this.
5 Replies
Kinito
Kinito2y ago
Hey there. You created a forum earlier then deleted it as I was typing out a response haha. Anyways, as for the issue with your disconnection, it is definitely something related to your computer or internet, and perhaps the way the game interacts with them. I don't know a fix for your crashing problem unfortunately. Now for the appeal, I know it sucks, but unfortunately, your computer/game crashing is seen as an issue and fault on your end and since you have already racked up previous punishments leading to it being a week's length, you clearly were aware of the problem, but still queued despite not fixing the issue first. So they will most likely deny any appeal you submit. I'm not saying that you can't try and submit it, as some rioters will empathize with you and could result in you getting unbanned.
Emma
Emma2y ago
See my problem was my wifi first. But once i started it again it wouldnt launch. id restart my pc, restart my router and restart my wifi on my pc, Yet it still proceeded not to let me in Close friends of mine have been having the same issue
Kinito
Kinito2y ago
Yeah, I'm really not aware of the fix on your crashing issue as I'm not incredibly technical
Emma
Emma2y ago
its alright. thank you for trying to help <3
Kinito
Kinito2y ago
Np