R
Railwayβ€’15mo ago
Zvezke

Unverified GitHub account - "does not meet our good actor criteria"

I've just tried to create a new project using the 'Node.js' template. For some reason, this is not possible - I'm getting asked to verify my GitHub account even though it's connected. I have a Developer plan (with a verified cc), and the one existing project is already using my GitHub connection by deploying a Next JS. Can anyone look into this? All help is appreciated. πŸ™‚
18 Replies
Percy
Percyβ€’15mo ago
Project ID: N/A
Zvezke
Zvezkeβ€’15mo ago
N/A
Brody
Brodyβ€’15mo ago
railway has increased their github verification requirements to combat spam and abuse, it would seem your github account no longer meets the new verification requirements, you can bypass these requirements by upgrading to the teams plan I failed to mention that even though you have a credit card on account, if your github account doesn't meet the requirements you won't be able to deploy
Zvezke
Zvezkeβ€’14mo ago
Thanks for the reply. How is it my GitHub account no longer meets the verification requirements? And what can I do to change this? I sure hope there is some other way to solve this - increasing my subscription from $5 to $20 isn't really an option at the moment.
Adam
Adamβ€’14mo ago
Railway will be changing their pricing plans in the coming week. Look out for that, then you'll be able to deploy on Railway They've been working on combatting a large amount of fraud happening on the platform. The solution will be live soon
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Unknown Userβ€’14mo ago
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Brody
Brodyβ€’14mo ago
Unknown User
Unknown Userβ€’14mo ago
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Brody
Brodyβ€’14mo ago
verification status
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Unknown Userβ€’14mo ago
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Brody
Brodyβ€’14mo ago
you have two accounts?
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Unknown Userβ€’14mo ago
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Brody
Brodyβ€’14mo ago
railway does not allow you to have two accounts, please delete the account that does not have a team associated with it, for risk of getting banned
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Unknown Userβ€’14mo ago
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Brody
Brodyβ€’14mo ago
discord does not show me that you have a teams account
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Unknown Userβ€’14mo ago
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Brody
Brodyβ€’14mo ago
all I know is that if your friend upgrades to the teams plan, they no longer will need to verify with github if that still doesn't work, I ask you to move this to an email, contact@railway.app
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