Some photos/videos aren't uploaded
I used to copy some whatsapp images I wanted to save to /DCIM folder, and know I discovered just images in /DCIM/Camera are uploaded. I moved them to /DCIM/Camera, but they aren't uploaded any way. How can I force them to be uploaded?
14 Replies
Try logout and log back in to see if the local database rescan the files. Or restart your phone?
I stopped app, removed cache and data, rebooted, and logged in again. I see "Remainder: 8 assets", but they aren't uploaded.
What happen when you click on the upload button?
If the "upload button" is the cloud top-left, it opens the menu to choose the folders to upload
I enabled background and foreground, and the phone is charging and wifi
I missed the button at the bottom to start backing up š
I will give it 10 minutes
all 8 items are gone, but some images/videso appear with a "crossed cloud"
Try checking the microservice container, there might be issue with those files
docker logs immich_microservices returns logs from 05/13/2023
docker logs immich_server
[Nest] 1 - 05/15/2023, 7:30:31 PM LOG [CommunicationGateway] New websocket connection: y7R5Hryfypns6LKMAAA5
[Nest] 1 - 05/15/2023, 7:30:39 PM ERROR [ExpressAdapter] Premature close
Error [ERR_STREAM_PREMATURE_CLOSE]: Premature close
at new NodeError (node:internal/errors:372:5)
at ServerResponse.onclose (node:internal/streams/end-of-stream:142:30)
at ServerResponse.emit (node:events:539:35)
at Socket.onServerResponseClose (node:_http_server:236:23)
at Socket.emit (node:events:539:35)
at TCP.<anonymous> (node:net:709:12)
[Nest] 1 - 05/15/2023, 7:30:39 PM ERROR [ExpressAdapter] Premature close
Error [ERR_STREAM_PREMATURE_CLOSE]: Premature close
at new NodeError (node:internal/errors:372:5)
at ServerResponse.onclose (node:internal/streams/end-of-stream:142:30)
at ServerResponse.emit (node:events:539:35)
at Socket.onServerResponseClose (node:_http_server:236:23)
at Socket.emit (node:events:539:35)
at TCP.<anonymous> (node:net:709:12)
[Nest] 1 - 05/15/2023, 7:31:34 PM LOG [CommunicationGateway] Client y7R5Hryfypns6LKMAAA5 disconnected from Websocket
None is logged for microservices?
nop
try to go to admin panel > job and run thumbnail generation for missing asset
Now there are logs
I just clicked for thumbnails, but tag and encode also have tasks queued
yep those jobs are depended on the thumbnail
The filename ends with "(1).mp4"
Can this be the problem?
HMMM shouldn't be
but could be
haven't tested that case
š
I changed it's name; but it appear files which I copy&pasted from whatsapp folder to dcim/camera are the ones which aren't uploaded
it is not a "clean install", I have been updating it
most of the images "may be" from iphones, can it be related?
copying them using immich-cli would show the error?
To try to reupload them, the only way is logout and login the app?