iOS Live Photos Uploaded as separate 2sec Videos - original photo Not uploaded
Last days i took about 120 Pictures in Short period of time. After uploading them to Immich two Days Ago a lot of the live Videos are uploaded as separates Videos with the „only in cloud“-Icon. The picture itself isnt uploaded.
I realised those Problems happened more often in the latest Versions. I Never took that many pictures in a Short time so i didnt think about it being a bigger Problem.
Immich Version was 1.117.0. Now at 1.118.0
Is there any known issues or Problems i dont know about? I found some „ignored 5 duplicate Assets on device“ Errors in the Logs on my phone. There is 10 live-Video-„errors“ in my Gallery.
6 Replies
:wave: Hey @Jokerface18,
Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker compose ps docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Checklist
1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: I have read applicable release notes.
3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
4. :ballot_box_with_check: I have reviewed Github for known issues.
5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Current Version 1.117. Version when i uploaded the Pictures should have been 1.116.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Any News on this Issue?
Will this fix your issue?
https://github.com/JacobBumgarner/immich-live-photo-linker