How to create a remoteuser for MySQL Workbench connection?

LLiveNathan5/20/2023
Hi. I used the Railway CLI to create a new remoteuser in MySQL. Then, I attempted to connect to the database using this new user from Workbench. Do I need to enable remote connection somewhere?
LLiveNathan5/20/2023
525a439a-8964-45cd-b169-b621d0c1fe25
LLiveNathan5/25/2023
I heard back from support via email. Currently the only connection supported is with the root user.
LLiveNathan5/25/2023
There's some way to mark this question as answered?