Leadscrews ratrig 3.1 kit 500³

I recently got my ratrig kit, it arrived with a scarred bed on the underside (luckly) and with bent leadscrews straight from ratrig, one of them is bent in all different directions but just a little so its fine, but the rest of them is extremly bent and i would say unusable....
they were packed tightly in the 3030 extrusions i carefully slid them out and unpacked, then checked for the straightnes using the rolling on a flat surface technique.
How can ratrig send such bent leadscrews?! Should i contact support right away? Is it even worth it? They might send a replacement but badly packaged and it might get bent again during shipping. What should i do?