Is prioritisation of a particular workflow provided by Novu?
Usecase: Suppose I have two workflows
Workflow 1. Where I want to send some promotional event to subscribers which has low priority
Workflow 2. I want to send onboarding email and sms to subscriber which should be immediate i.e high priority.
Does novu provide priority feature for a particular workflow ?
@Support
3 Replies
@djain_007, you just advanced to level 1!
Hi @djain_007,
We don't support prioritization of notifications.
We have critical template option, where notifications will be sent irrespective of subscriber preference.
https://docs.novu.co/platform/preferences
Subscriber Preferences | Novu
Novu provides a way to store user preferences in the subscribers data model.
ok thanx