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ImmichI
Immich•3y ago•
11 replies
sandex

Can not Play live Photos Videos

Hello Everyone, First of all, can't thank all you guys and especially @Alex for the awesome app.

I am having issues playing videos for some live photos in the app and in the web.

This is not the case for all live Photos. About 50% live photos play and about 50% don't on a random basis.

The web ui gets stuck in the 'loading' animation when playing live photos. I see this error on the server when this happens. I am not sure if this is a same issue but this also happens in another scenario:
If I have a live photo and I add it to a shared album with another user. I am able to play the video in my timeline. But the other user won't be able to play the video.

I would be grateful if someone can point me out to the right direction if i am missing anything. Idk if this is helpful but I am running immich-server and all related containers in a docker swarm with the standard docker-compose from github with a few modifications. The system is amd64 ubuntu. I am willing to provide more details if required.

Thanks in Advance.
Screenshot_2023-06-20_at_3.51.44_PM.png
Screenshot_2023-06-20_at_3.36.51_PM.png
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