HGL
Heroic Games Launcher•2y ago
relaxed-coral

No game seems to run at all

Hi, I was having this issue while running games from my epic librar
15 Replies
relaxed-coral
relaxed-coralOP•2y ago
here's the output of the logs
relaxed-coral
relaxed-coralOP•2y ago
relaxed-coral
relaxed-coralOP•2y ago
relaxed-coral
relaxed-coralOP•2y ago
uhh @CommandMC a little help pls
CommandMC
CommandMC•2y ago
The file you shared there is Heroic's general log, not the game log
relaxed-coral
relaxed-coralOP•2y ago
Game Settings: {
    "autoInstallDxvk": true,
    "autoInstallVkd3d": true,
    "preferSystemLibs": false,
    "nvidiaPrime": false,
    "enviromentOptions": [],
    "wrapperOptions": [],
    "showFps": false,
    "useGameMode": false,
    "language": "",
    "wineVersion": {
        "bin": "/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/bin/wine",
        "name": "Wine - lutris-GE-Proton8-8-x86_64",
        "type": "wine",
        "lib": "/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib64",
        "lib32": "/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib",
        "wineserver": "/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/bin/wineserver"
    },
    "winePrefix": "/home/raiyan/Games/Heroic/Prefixes/default/Among Us",
    "wineCrossoverBottle": ""
}

Game launched at: Mon Jun 26 2023 12:28:35 GMT+0600 (Bangladesh Standard Time)

System Info:
Heroic Version: 2.8.0 Nico Robin
Legendary Version:  0.20.32 Dark Energy (hotfix #6)
GOGdl Version: 0.7.2

Electron Version: 23.1.4
Chrome Version: 110.0.5481.192
NodeJS Version: 18.12.1

OS: cachyos KERNEL: 6.3.9-1-cachyos ARCH: x64
CPU: Intel Core™ i3-4130 @3.4 GOVERNOR: performance
RAM: Total: 7.7 GiB Available: 5.48 GiB
GRAPHICS: GPU0: NVIDIA GeForce GT 710 VRAM: 2000MB DRIVER: 470.182.03
PROTOCOL: x11

Legendary's config from config.ini (before App's settings):
SyntaxError: Unexpected end of JSON input


Launch Command: LD_PRELOAD= WINEPREFIX="/home/raiyan/Games/Heroic/Prefixes/default/Among Us" WINEDLLOVERRIDES=winemenubuilder.exe=d ORIG_LD_LIBRARY_PATH= LD_LIBRARY_PATH=/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib64:/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib64/gstreamer-1.0:/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib/gstreamer-1.0 WINEDLLPATH=/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib64/wine:/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib/wine /opt/heroic/resources/app.asar.unpacked/build/bin/linux/legendary launch 963137e4c29d4c79a81323b8fab03a40 --language en --wine /home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/bin/wine 

Game Log:
[cli] INFO: Logging in...
Traceback (most recent call last):
  File "legendary/cli.py", line 3061, in <module>
  File "legendary/cli.py", line 2976, in main
  File "legendary/cli.py", line 592, in launch_game
  File "legendary/core.py", line 187, in login
ValueError: No saved credentials
[5299] Failed to execute script 'cli' due to unhandled exception!
Game Settings: {
    "autoInstallDxvk": true,
    "autoInstallVkd3d": true,
    "preferSystemLibs": false,
    "nvidiaPrime": false,
    "enviromentOptions": [],
    "wrapperOptions": [],
    "showFps": false,
    "useGameMode": false,
    "language": "",
    "wineVersion": {
        "bin": "/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/bin/wine",
        "name": "Wine - lutris-GE-Proton8-8-x86_64",
        "type": "wine",
        "lib": "/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib64",
        "lib32": "/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib",
        "wineserver": "/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/bin/wineserver"
    },
    "winePrefix": "/home/raiyan/Games/Heroic/Prefixes/default/Among Us",
    "wineCrossoverBottle": ""
}

Game launched at: Mon Jun 26 2023 12:28:35 GMT+0600 (Bangladesh Standard Time)

System Info:
Heroic Version: 2.8.0 Nico Robin
Legendary Version:  0.20.32 Dark Energy (hotfix #6)
GOGdl Version: 0.7.2

Electron Version: 23.1.4
Chrome Version: 110.0.5481.192
NodeJS Version: 18.12.1

OS: cachyos KERNEL: 6.3.9-1-cachyos ARCH: x64
CPU: Intel Core™ i3-4130 @3.4 GOVERNOR: performance
RAM: Total: 7.7 GiB Available: 5.48 GiB
GRAPHICS: GPU0: NVIDIA GeForce GT 710 VRAM: 2000MB DRIVER: 470.182.03
PROTOCOL: x11

Legendary's config from config.ini (before App's settings):
SyntaxError: Unexpected end of JSON input


Launch Command: LD_PRELOAD= WINEPREFIX="/home/raiyan/Games/Heroic/Prefixes/default/Among Us" WINEDLLOVERRIDES=winemenubuilder.exe=d ORIG_LD_LIBRARY_PATH= LD_LIBRARY_PATH=/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib64:/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib64/gstreamer-1.0:/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib/gstreamer-1.0 WINEDLLPATH=/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib64/wine:/home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/lib/wine /opt/heroic/resources/app.asar.unpacked/build/bin/linux/legendary launch 963137e4c29d4c79a81323b8fab03a40 --language en --wine /home/raiyan/.config/heroic/tools/wine/lutris-GE-Proton8-8-x86_64/bin/wine 

Game Log:
[cli] INFO: Logging in...
Traceback (most recent call last):
  File "legendary/cli.py", line 3061, in <module>
  File "legendary/cli.py", line 2976, in main
  File "legendary/cli.py", line 592, in launch_game
  File "legendary/core.py", line 187, in login
ValueError: No saved credentials
[5299] Failed to execute script 'cli' due to unhandled exception!
here ya go @CommandMC
CommandMC
CommandMC•2y ago
Well, there's your issue. Re-open Heroic & you'll find that you're logged out This can happen after some time, but it's also possible that you're affected by a bug in the latest release (which'll be fixed in the next release) that logs you out more frequently
relaxed-coral
relaxed-coralOP•2y ago
I've tried logging in again same issue also there any prblm with my wine?
CommandMC
CommandMC•2y ago
Send in a new log after logging in then, the login issue is all I can see in that log
relaxed-coral
relaxed-coralOP•2y ago
relaxed-coral
relaxed-coralOP•2y ago
An error has occurred! Try to Logout and Login on your Epic account.
[cli] INFO: Logging in...[Core] INFO: Trying to re-use existing login session...[cli] INFO: Getting game list... (this may take a while)Traceback (most recent call last):
File "urllib3/connectionpool.py", line 449, in _make_requestFile "<string>", line 3, in raise_from
File "urllib3/connectionpool.py", line 444, in _make_request
File "http/client.py", line 1377, in getresponse
File "http/client.py", line 320, in begin
File "http/client.py", line 281, in _read_status
File "socket.py", line 704, in readinto
File "ssl.py", line 1242, in recv_into
File "ssl.py", line 1100, in read
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "requests/adapters.py", line 489, in send
File "urllib3/connectionpool.py", line 787, in urlopen
File "urllib3/util/retry.py", line 550, in increment
File "urllib3/packages/six.py", line 770, in reraiseFile "urllib3/connectionpool.py", line 703, in urlopen
File "urllib3/connectionpool.py", line 451, in _make_request
File "urllib3/connectionpool.py", line 340, in _raise_timeout
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "legendary/cli.py", line 3061, in <module>File "legendary/cli.py", line 2972, in main
File "legendary/cli.py", line 206, in list_games
File "legendary/core.py", line 511, in get_non_asset_library_items
File "legendary/api/egs.py", line 226, in get_library_items
File "requests/sessions.py", line 600, in getFile "requests/sessions.py", line 587, in request
File "requests/sessions.py", line 701, in send
File "requests/adapters.py", line 578, in send
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Read timed out. (read timeout=10)
[7975] Failed to execute script 'cli' due to unhandled exception!
An error has occurred! Try to Logout and Login on your Epic account.
[cli] INFO: Logging in...[Core] INFO: Trying to re-use existing login session...[cli] INFO: Getting game list... (this may take a while)Traceback (most recent call last):
File "urllib3/connectionpool.py", line 449, in _make_requestFile "<string>", line 3, in raise_from
File "urllib3/connectionpool.py", line 444, in _make_request
File "http/client.py", line 1377, in getresponse
File "http/client.py", line 320, in begin
File "http/client.py", line 281, in _read_status
File "socket.py", line 704, in readinto
File "ssl.py", line 1242, in recv_into
File "ssl.py", line 1100, in read
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "requests/adapters.py", line 489, in send
File "urllib3/connectionpool.py", line 787, in urlopen
File "urllib3/util/retry.py", line 550, in increment
File "urllib3/packages/six.py", line 770, in reraiseFile "urllib3/connectionpool.py", line 703, in urlopen
File "urllib3/connectionpool.py", line 451, in _make_request
File "urllib3/connectionpool.py", line 340, in _raise_timeout
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "legendary/cli.py", line 3061, in <module>File "legendary/cli.py", line 2972, in main
File "legendary/cli.py", line 206, in list_games
File "legendary/core.py", line 511, in get_non_asset_library_items
File "legendary/api/egs.py", line 226, in get_library_items
File "requests/sessions.py", line 600, in getFile "requests/sessions.py", line 587, in request
File "requests/sessions.py", line 701, in send
File "requests/adapters.py", line 578, in send
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Read timed out. (read timeout=10)
[7975] Failed to execute script 'cli' due to unhandled exception!
CommandMC
CommandMC•2y ago
wine: could not load kernel32.dll, status c0000135
You're missing Wine Dependencies, read https://github.com/lutris/docs/blob/master/WineDependencies.md on how to install them
ReadTimeoutError: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Read timed out. (read timeout=10)
Well, something is restricting your access to this domain. This might be an issue with your ISP, a regional block of some kind, or something else entirely. You might want to try using a VPN
relaxed-coral
relaxed-coralOP•2y ago
ight I've installed all the dependencies and connected to a vpn still I've the same issue @CommandMC
relaxed-coral
relaxed-coralOP•2y ago
vicious-gold
vicious-gold•2y ago
maybe try using the flatpak version? it contains all the dependencies

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