Two uploaded videos just show blank.
Two uploaded videos just show blank. However they work just fine on my phone. What's the best way to re-upload them?
7 Replies
so the transcode video has issue?
you can download them from the web and then remove the blank video then upload them again
Seems like it yes
I do still have the original on my phone. So my hope was it was possible to just remove it from immich and trigger a new upload?
If I just do a "delete" from the Immich web UI, would that trigger a new upload?
download from the web will get the original
or this
Ah cool, the downloaded video also works just fine. So that shows that it's just the transcoded video
Would be nice to be able to mark them as "broken" and have it re-transcode
Thanks for the help
yeah those are def good quality of life improvement
Just wanted to follow up now that I had time to fix it. I just downloaded the videos, deleted them from the web ui and uploaded them again (drag and drop right on the timeline, super intuitive). Worked flawless
The transcoded versions being broken makes me a little bit worried but given that the original worked it's not really a huge problem
There was an issue with race condition that could happen for the video files. We just merged the fix PR and should be taken effect starting in the next release