Can't get plex now playing widget to work
Plex is setup with the access code, everything but the now playing plex box works. any ideas? used to work about a month ago.
44 Replies
Hi, thanks for the question.
Are there any errors in the log?
@sunwind.actual
the errors are filezilla and jdownloader
Okay. Do you really have any sessions opened? Not all third party media players will open a session (eg. VLC).
opened one now on my chromecast plex app
still nothing
the ltitle plex icon in the bottom corner flashes with a red outline
Flashing quickly is okay, but it should not stay red
Can you clear the cache in the settings?
chrome?
No, in Homarr
There is a clear cache in Homarr 🙂
You can find it in your common settings:
I did that, and my small plex widget went red
Widget or app?
In your screenshot, it's the app. But you said widget.
ok
so I can't get the app or the now playing thing to work still. internal ip is just ip:port, not sure why it's not finding it
oh wait something just showed up on now playing
so that works but the online/offline circle doesn't
https://discord.com/channels/972958686051962910/1123653481086074921
That question has been asked many times. This was the most recent post about it, where I outlined the solution.
My logs showed my Internal address was set to
https://, setting it to just http:// fixed the for me in case anyone else comes across this.I'm having the same issue, I think I've thrown every option I can into the address setup... https://imgur.com/a/YRdIVT9
Imgur
Untitled Album
What is your log?
Sorry, do you want the whole thing from crtl+shift+I ?
❓ Frequently Asked Questions | Homarr Docs
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Thank you - see logs here: https://pastebin.com/ETAV97E3
Pastebin
null:1 Failed to load resource: the server r...
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
Current Plex settings
Is the certificate self signed? Did you try HTTP?
It's not signed, I think I've thrown every type of IP at It now
http://192.168.0.254:32400
This comes back as Unprocessable Entity
http://192.168.0.254 this connects but is my host (NAS) rather than the Plex instance
@Tag do you have an idea?
@Apx Can you try to ping, wget / curl the IP just in case? (inside the container shell).
It seems the page itself has troubles talking to the backend? Do you still get any errors when removing plex?
So Plex is running on a Synology NAS directly )not via Docker)
Removing Plex results - https://pastebin.com/afpCDVZF
Ping of app "Plex" (https://192.168.0.254:32400) returned 200 (Accepted)
Using another browser this looks to be sucessfull?
Ping of app "Plex" (https://192.168.0.254:32400) returned 401 (Refused)
What browser do you use? Please provide a list of all extensions installed.
Good, that means only plex is causing problems.
Regarding your browser, try a private navigation page too.
The problem is likely because you do not have your Plex Auth Token identified in the Internal Address field in Homarr. Without that the Homarr app cant interact correctly with the server.
Your Internal IP should look something like this in the app: http: //localhost:32400/?X-Plex-Token=YOURTOKENVALUEHERE
Ignore the space after http:, I just put that in so it doesn't link as a URL. Go here for how to get your Plex Auth Token - https://support.plex.tv/articles/204059436-finding-an-authentication-token-x-plex-token/
Plex Support
Finding an authentication token / X-Plex-Token
While not something most users will need to worry about, sometimes you may need to find the value for an...
Thank you all for your input on this, still stuck but will have a mess around over the holidays
Threw in a new Auth with no change, thank you
you have to include 401 in the http list
then the ping icon is green again
That won't help with the Plex widget not working, and shouldn't be needed for a ping test to report greed on the app icon either. Didn't need to do that on mine
@paradox Just been looking again at this. In the Internal IP address field, do you have a / at the end of the IP:port etc? (looks like you do in the screenshots/examples given). If so remove that, just look at all my app icons etc and none have the / at the end and mine are all working.
@Loxion Thanks for the suggestion, I've tried with and without the /
I'm going to guess it's a network issue or perhaps just Plex hosted on the Synology
I'm running an old version of Plex as users had issues with subtitles so it may also be that, I'll spin up a Plex instance elsewhere and see if the same things happen
👍 I used to run my Plex on a QNAP NAS. It was OK as long as you don't want to do any transcoding, then it could struggle. That may be part of the issue with your users and subs?
Maybe, I just dropped down a couple of versions and all has been good with that