Card expires, bill 5 days overdue, ALL services on ALL zones disabled and cannot reactivate.

My bill was 5 days late as my card expired and I was away for a long weekend, this morning every service on CF was downgraded to free and I cannot upgrade. Please help.

ryanbadgerOP•7/18/23, 4:01 AM

i also opened a ticket via the dash, and got an auto response that I need to login and create a ticket via the dash to get help... what is going on?

ryanbadgerOP•7/18/23, 4:19 AM

can no longer access the support dash, it just logs me out: https://capture.dropbox.com/3VXjSQceP9LWELl3

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Rryanbadger i also opened a ticket via the dash, and got an auto response that I need to log...

Erisa•7/18/23, 7:16 AM

Whats the ticket ID? And have you tried replying to the ticket over email?

ryanbadgerOP•7/18/23, 7:16 AM

seems support is on it now, they've been replying

Erisa•7/18/23, 7:37 AM

Nice

if you need a hand in future let me know the ticket number

ryanbadgerOP•7/18/23, 8:41 AM

thanks