FedEx: "Your shipper needs to send a specialized statement for it to clear customs" Me: "I understand that, and the shipper is waiting to hear what that statement is. If you tell me what it is, I can tell him what it is. We're both motivated to get me this package." FedEX: "They need to submit a specialized statement." Me: "What does the statement need to say?" FedEX: "It needs to be a specialized statement." Me: "You keep saying that like it's informative... do you hear that it tells me absolutely nothing about what the statement... I'm sorry, SPECIALIZED statement... needs to say?" FedEX: "your shipper needs to submit a speciali----" Me: "Ohhhhhhh.... a SPECIALIZED statement... why didn't you say so in the first place?" FedEX: "Yes, sir. They need to send that. Please hold after the call for a brief Customer Service Survey." This was, of course, after spending 10 minutes navigating their automated phone support tree. For the life of me, I don't understand how they stay in business. So, @walmis , you may be getting a call or email from FedEX with their requirements for the contents of this alleged "specialized statement". I appreciate your help in this. _Erik