Immich•2y ago

cant see picture on mobile after uploading

Hi guys, usually I use the web to backup photos, just today I tried using mobile since the 1.69 update has live photo backup. After the backup all went well, I made a new folder and moved photos there. Everything is fine until after a while, I close immich app and now it's all broken images when I'm looking from phone. No problem viewing from web.

18 Replies

SevenzOP•2y ago

When I go to log, I get this

#0      StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:652)
#1      MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:310)
<asynchronous suspension>
#2      AssetEntityImageProvider._loadAsync (package:photo_manager/src/internal/image_provider.dart:116)
<asynchronous suspension>

#0      StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:652)
#1      MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:310)
<asynchronous suspension>
#2      AssetEntityImageProvider._loadAsync (package:photo_manager/src/internal/image_provider.dart:116)
<asynchronous suspension>

Not sure if related

bo0tzz•2y ago

Are your app and server both up to date?

SevenzOP•2y ago

yes

bo0tzz•2y ago

Does the server container have any errors in its logs?

SevenzOP•2y ago

bo0tzz•2y ago

Your app is on 1.68

SevenzOP•2y ago

the up to date lies to me 😦 let me update first alright, updated it to 1.69.0 build 92 still blank

SevenzOP•2y ago

where can I see the log?

bo0tzz•2y ago

Just in the usual docker logs

SevenzOP•2y ago

is it the immich-server?

bo0tzz•2y ago

Yes

SevenzOP•2y ago

bo0tzz•2y ago

Can you get the full logs and send them here?

SevenzOP•2y ago

I fixed this by sign out and sign in back

SevenzOP•2y ago

:pickleyay: allgood, closing now

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cant see picture on mobile after uploading

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