Keychron K8 Pro Cable connection issues

Get ready for a weird one. I been experiencing issues with my keyboard as early as a week ago.

usb cable direct into my pc (or laptop etc) does not function. windows device manager sees it but says unknown descriptor failed etc.

however, my Gigabyte M28U has a built in KVM switch and plugging it into that monitor it works fine without issues.

i managed to reflash the keyboard firmware in QMK firmware and re add my shortcuts in VIA software. but my issue still persists.

tried various usb cables from usb c to c, usb a to c. c to a. nothing.

I am still under warrenty so i might send it out but idk
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