Certain GOG games give "Cannot get game info" page after latest Heroic updates
I'm vague on which games because the only common element I've found so far is a possible age restrictive nature to the games, and I don't want to violate the server rules in spelling anything out. The catch is that it doesn't seem to be every game of that nature, and I've already tried the clear cache, reset Heroic, and reinstall of dependencies.
I noticed the issue because I had installed one of the affected games on a pre-2.9 release, and it had an update available after 2.9 that it refused to install, so I tried uninstalling the game thinking that it was some problem files getting in the way, only to find the issue was bigger than just a bad update pushed to one game
8 Replies
sensitive-blueOP•2y ago
Attempted to add logs in follow up, but upload failed
passive-yellow•2y ago
It’s a flatpak permissions issue because the logs are within another flatpak’s folders. Copy to the desktop or somewhere where discord has permissions
sensitive-blueOP•2y ago
Reproduced with two games, brought up two more of possibly similar restriction but worked as counter examples, brought up latest game added to library to rule out recently added to library, then reproduced the issue with the first two games again to confirm
magic-beige•2y ago
Not sure if it's being caused by:
(20:08:45) ERROR: [Frontend]: Error: Error invoking remote method 'checkGameUpdates': Error: certificate has expired
ratty-blush•2y ago
do you see that
Cannot get game info error with GOG games only? if so, we have a fix for that that will go in the next releasesensitive-blueOP•2y ago
I tried a handful of Epic and Amazon games without seeing the error, so seemingly only on the GOG games. However the reason I learned about Heroic was as a Steam Deck compatible GOG solution, so that is where the bulk of my attention is
Just to clarify that I have too small a sample size for the other storefront games to make any assertions with confidence
ratty-blush•2y ago
we should have a new 2.9.2 release hopefully soon fixing that issue and a few more
sensitive-blueOP•2y ago
Thank you