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PUBG MOBILE
•
3y ago
Tom
Screenshotting your profile doesnt prove anything
Screenshotting your profile doesnt prove anything
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V
VOID
Hello guys, a week ago my acc got hacked and i instantly submitted a complaint f...
Q
Quendi
•
8/8/23, 5:09 PM
Hello
! Was your issue resolved through the customer service
?
V
VOID
•
8/8/23, 5:22 PM
@Quendi nobody even answered me bro
V
VOID
•
8/8/23, 5:23 PM
My msg is still there
V
VOID
•
8/8/23, 5:23 PM
I
’m even able to resend the same msg again
, but it won
’t make sense
V
VOID
•
8/8/23, 5:24 PM
Nobody did even reply to it
Q
Quendi
•
8/8/23, 5:29 PM
Can you share a screenshot of your conversation with the customer service
,
@VOID
?
V
VOID
•
8/8/23, 5:30 PM
Here or private
V
VOID
•
8/8/23, 5:32 PM
@Quendi done
D
Dojee
•
8/8/23, 5:32 PM
Hi
, a month ago I submitted a WOW map creation
, and I haven
't received the invitation code yet
. Can I know the reason
?
B
Bearplays
•
8/8/23, 5:36 PM
Hey
@Dojee
, as PUBG MOBILE have a seperate server for WOW related issues and a whole community is based on that
, you may join WOW Discord server and ask for assistance there
. Refer to latest pinned message in
#game
-news for server link
.
D
DAR SAAB
I tried logging in my device from another phone and my account went into safety ...
F
Faysal - Onion
•
8/8/23, 5:51 PM
Go Remove
feature is under maintenance
, You have to select phone
/e
-mail option
, using password login
, write your e
-mail and click forget password
V
VOID
Here or private
Q
Quendi
•
8/8/23, 5:52 PM
Here
.
V
VOID
•
8/8/23, 5:53 PM
@Quendi done
Q
Quendi
•
8/8/23, 5:53 PM
This is not conversation with the customer service
,
@VOID
.
V
VOID
•
8/8/23, 5:54 PM
Then which one u asking for
Q
Quendi
•
8/8/23, 5:54 PM
The request that I told you to submit yesterday in the game
,
@VOID
.
V
VOID
•
8/8/23, 5:55 PM
Ok hold on
V
VOID
•
8/8/23, 5:55 PM
V
VOID
•
8/8/23, 5:55 PM
U mean this
Q
Quendi
•
8/8/23, 5:56 PM
Yes
,
@VOID
. Please share a screenshot of your
conversation
with the customer service after submitting the request
.
V
VOID
•
8/8/23, 5:57 PM
All i got from doing that is this
V
VOID
•
8/8/23, 5:57 PM
After the first page it asked for my mail and it sent an code there
V
VOID
Click to see attachment
Q
Quendi
•
8/8/23, 5:57 PM
Did you not submit the request through inside the game
?
V
VOID
•
8/8/23, 5:58 PM
No bro i sent it from login page
V
VOID
•
8/8/23, 5:58 PM
I am not being able to login into my acc
, its written in big msg
V
VOID
•
8/8/23, 5:59 PM
But i sent one from inside the game from another account
V
VOID
•
8/8/23, 5:59 PM
V
VOID
•
8/8/23, 5:59 PM
This one over here
V
VOID
Click to see attachment
Q
Quendi
•
8/8/23, 5:59 PM
DId you not submit a request through the login menu from here
?
V
VOID
Click to see attachment
Q
Quendi
•
8/8/23, 6:00 PM
Reharding this
, you can let us know if you do not receive a response within 72 hours
.
V
VOID
Click to see attachment
V
VOID
•
8/8/23, 6:01 PM
this is the one from login menu
V
VOID
Click to see attachment
V
VOID
•
8/8/23, 6:01 PM
While this is the one I sent using a smurf account
Q
Quendi
•
8/8/23, 6:03 PM
All right
,
@VOID
. Please wait patiently for at least 72 hours
.
V
VOID
•
8/8/23, 6:04 PM
Ok
, thx for your support
V
VOID
•
8/8/23, 6:09 PM
@Quendi
V
VOID
•
8/8/23, 6:10 PM
I just checked right now
V
VOID
•
8/8/23, 6:10 PM
V
VOID
•
8/8/23, 6:10 PM
They say the solved the issue
, but I still can
’t login with my Facebook
V
VOID
•
8/8/23, 6:11 PM
V
VOID
•
8/8/23, 6:11 PM
It keeps saying this
V
VOID
Click to see attachment
Q
Quendi
•
8/8/23, 6:13 PM
Please include this screenshot in
#cs
-responses and with a description and wait patiently for a response from Tencent
.
V
VOID
•
8/8/23, 6:14 PM
Bro I
’m so confused right now
V
VOID
•
8/8/23, 6:14 PM
I
’m even willing to pay at this point
V
VOID
•
8/8/23, 6:14 PM
Like I
’ve had this account for 5 years almost
Q
Quendi
•
8/8/23, 6:14 PM
Just do what I have mentioned above
,
@VOID
.
Q
Quendi
Please include this screenshot in #cs-responses and with a description and wait ...
Q
Quendi
•
8/8/23, 6:14 PM
Here
,
@VOID
.
V
VOID
Click to see attachment
V
VOID
•
8/8/23, 6:14 PM
U mean this one
Q
Quendi
•
8/8/23, 6:16 PM
Correct
,
@VOID
. Also
, mention the response was after you encountered that issue and your issue still remains
.
V
VOID
•
8/8/23, 6:16 PM
Ok
V
VOID
•
8/8/23, 6:23 PM
@Quendi hopefully I get an answer this time
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