I can't buy the plan

When I try to subscribe to the $5 plan, it gives me an error message saying "Your card does not support this type of purchase."
Solution:
@_vênus in this case it sounds like it is your bank blocking the payment, not railway
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9 Replies
Percy
Percy10mo ago
Project ID: N/A
Solution
MantisInABox
MantisInABox10mo ago
@_vênus in this case it sounds like it is your bank blocking the payment, not railway
_vênus.jar
_vênus.jar10mo ago
Got it, I would have to contact the bank. Thanks a lot, I'll try again after talking to them.
MantisInABox
MantisInABox10mo ago
Yeah, I would reach out to the bank. If they tell you everything is fine and dandy, we can get the team involved. But usually that error means it’s the bank
ThallesComH
ThallesComH10mo ago
i would try other card, banks rarely do anything for me
_vênus.jar
_vênus.jar10mo ago
From what I understand I need to convert my currency to dollars but I need a sender, wouldn't I be able to make the payment via pix on the website?
MantisInABox
MantisInABox10mo ago
Railway only accepts payment through Stripe
_vênus.jar
_vênus.jar10mo ago
i get it thank you very much for the support, I will try to go to the agency tomorrow good bye
MantisInABox
MantisInABox10mo ago
You’re welcome