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I can't buy the plan

V_vênus

8/20/2023

When I try to subscribe to the $5 plan, it gives me an error message saying "Your card does not support this type of purchase."

Solution:

@_vênus in this case it sounds like it is your bank blocking the payment, not railway

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Solution

MMantisInABox

8/20/2023

@_vênus in this case it sounds like it is your bank blocking the payment, not railway

V_vênus

8/20/2023

Got it, I would have to contact the bank. Thanks a lot, I'll try again after talking to them.

MMantisInABox

8/20/2023

Yeah, I would reach out to the bank. If they tell you everything is fine and dandy, we can get the team involved. But usually that error means it’s the bank

TThallesComH

8/20/2023

i would try other card, banks rarely do anything for me

V_vênus

8/20/2023

From what I understand I need to convert my currency to dollars but I need a sender, wouldn't I be able to make the payment via pix on the website?

MMantisInABox

8/20/2023

Railway only accepts payment through Stripe

V_vênus

8/20/2023

i get it
thank you very much for the support, I will try to go to the agency tomorrow
good bye

MMantisInABox

8/20/2023

You’re welcome

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