R
Railway

✋|help

My Subscription issue

Bbethe4108/25/2023
Hello dear support guys:

I found that I have been downgraded to No Subscription.. If my memory is right I should be on Developer and verified before August 1st. So shouldn't I be automatically moved to the new Hobby plan with the fee waived? Now I don't know what is wrong?
Expect for your assistance. Thank you!
Solution:
I'm sorry that is incorrect, you would have needed to click the upgrade button that was shown in your dashboard
Jump to solution
Bbethe4108/25/2023
N/A
Solution
Bbrody1928/25/2023
I'm sorry that is incorrect, you would have needed to click the upgrade button that was shown in your dashboard
Bbethe4108/25/2023
Oh dear! I just found this announcement said that is automatic.. https://blog.railway.app/p/pricing-and-plans-migration-guide-2023
I missed the upgrade time window?
Bbrody1928/25/2023
it would only have been automatic if you qualified for the waived fee, they where not going to move you up and then charge you automatically
not at all, you can upgrade to hobby right now
Bbethe4108/25/2023
Oh on Developer and verified before August 1st is not all requirement for waived fee?
What other is required?
Bbrody1928/25/2023
paid a non zero bill, highly active github account, etc
Bbethe4108/25/2023
I see, but there are monthly fees, haha
Bbrody1928/25/2023
yes there are
5$ minimum
Bbethe4108/25/2023
I will consider that, not quite frequently used ah
Thank you!
Bbrody1928/25/2023
no problem

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