R
Railway15mo ago
bethe410

My Subscription issue

Hello dear support guys: I found that I have been downgraded to No Subscription.. If my memory is right I should be on Developer and verified before August 1st. So shouldn't I be automatically moved to the new Hobby plan with the fee waived? Now I don't know what is wrong? Expect for your assistance. Thank you!
Solution:
I'm sorry that is incorrect, you would have needed to click the upgrade button that was shown in your dashboard
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12 Replies
Percy
Percy15mo ago
Project ID: N/A
bethe410
bethe41015mo ago
N/A
Solution
Brody
Brody15mo ago
I'm sorry that is incorrect, you would have needed to click the upgrade button that was shown in your dashboard
bethe410
bethe41015mo ago
Oh dear! I just found this announcement said that is automatic.. https://blog.railway.app/p/pricing-and-plans-migration-guide-2023
Railway Blog
Migration Guide for Upcoming Pricing and Plan Changes, 2023 Edition
Today we’re announcing changes to Railway’s plans and pricing. The new plans will become available on July 3, 2023 and the migration will conclude on August 1, 2023.
bethe410
bethe41015mo ago
I missed the upgrade time window?
Brody
Brody15mo ago
it would only have been automatic if you qualified for the waived fee, they where not going to move you up and then charge you automatically not at all, you can upgrade to hobby right now
bethe410
bethe41015mo ago
Oh on Developer and verified before August 1st is not all requirement for waived fee? What other is required?
Brody
Brody15mo ago
paid a non zero bill, highly active github account, etc
bethe410
bethe41015mo ago
I see, but there are monthly fees, haha
Brody
Brody15mo ago
yes there are 5$ minimum
bethe410
bethe41015mo ago
I will consider that, not quite frequently used ah Thank you!
Brody
Brody15mo ago
no problem
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