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Question regarding pausing subscription

Ccopyrighthero

9/3/2023

Hi there!

I’m relatively new to railway, I’ve registered before the pricing change and got verified; I’ve upgraded and have been paying for the service for a couple of months now; however I’m currently occupied with some work and probably won’t be able to explore and utilize the service until the holiday season, as such I’m wondering if it is possible to pause my subscription or get an exception for waiving it? Either is fine and thank you very much for your help!

Project ID: N/A

Ccopyrighthero

9/3/2023

N/A

AAdam

9/3/2023

Unfortunately there’s no built-in pausing, I think you’ll just have to cancel your subscription and resubscribe later. Make sure to stop all your services before then
if you have more questions reach out to billing@railway.app, the team can help you out there

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