Rcon is not working

for my part, I checked everything, it works correctly, I also asked the hosting company to check, they told me to contact you, as everything looks good from their side. https://www.battlemetrics.com/rcon/servers/18561310 my server, I'm hooked up, rcon, but the player list doesn't show up.
25 Replies
Liberty
Liberty9mo ago
Help meee
Hordicus
Hordicus9mo ago
When you run status as a raw command, what response do you get?
Liberty
Liberty9mo ago
entered the command, but it's not right, it's just a little bit of information about the server and the players. I have the server on Windows.
Liberty
Liberty9mo ago
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Liberty
Liberty9mo ago
@hordicusThese servers are duplicates of my server, how can I get them removed?
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Hordicus
Hordicus9mo ago
Run status as a raw command in our system. I don't recognize where you're entering that from your images.
Liberty
Liberty9mo ago
I don't understand where to enter it.) I enter it into the command line.
Hordicus
Hordicus9mo ago
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Hordicus
Hordicus9mo ago
or
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Liberty
Liberty9mo ago
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Hordicus
Hordicus9mo ago
Alright, so the server isn't responding to commands. What happens when you update the connection settings?
Hordicus
Hordicus9mo ago
Updating Server Connection Settings
If you need to update your RCON password, have moved your server to a new IP and/or port, or just want to manually refresh the RCON connection with us, you can
Liberty
Liberty9mo ago
they update and everything says okay.
Hordicus
Hordicus9mo ago
Server was last restarted when?
Liberty
Liberty9mo ago
server running 9h46m42s Just yesterday it was working, and then it stopped working.
Liberty
Liberty9mo ago
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Hordicus
Hordicus9mo ago
We're able to establish the connection but your server won't respond to the command we've tried from different IPs and still nothing Does any other RCON tool work? or is your server bugged somehow?
Liberty
Liberty9mo ago
No, I don't know anything other than your service I don't know, is there any way to fix it?
Hordicus
Hordicus9mo ago
Just to validate where the problem lies, can you try connecting with another tool? Anything should do. I think FP has a command line RCON tool you can use http://facepunch.github.io/webrcon/#/home after connecting try running status
Liberty
Liberty9mo ago
No, it's not responding, if you change the rcon port, will that help? And open it up?
Hordicus
Hordicus9mo ago
Doubtful. We're not having a connection issue. It's the server refusing to respond to the command after we've connected restart your server when you get the chance a plugin or mod you're running might also be causing you issues
Liberty
Liberty9mo ago
No, I have several servers, (4) and that's where the problem came in. I don't understand why. Yesterday everything was working, now it's not.
Hordicus
Hordicus9mo ago
I'm unsure what the issue is, but something is wrong with the server if two RCON tools can't get it to respond to a command I'd restart it when you can. If that doesn't work then I'm not sure what you'll need to do
Liberty
Liberty9mo ago
I understand what you mean, is it possible that I can change the port, rcon and this will solve my problem?
Hordicus
Hordicus9mo ago
I don't think it would solve your problem but it can't hurt as long as you have the ability and you remember to adjust your firewall accordingly