Plan update issue

Im having a issue with plan update. It just shows: Problem processing payment method and I triple checked all of the card details. Can someone help me. And side note does the pro plan allow regions? Project ID: ff93388a-6e55-4d4f-ade1-6982459eda33
7 Replies
Percy
Percy14mo ago
Project ID: ff93388a-6e55-4d4f-ade1-6982459eda33
Brody
Brody14mo ago
yes the pro plan does allow regions please contact your bank and make sure they are not blocking payments
mr. Nermin
mr. Nermin14mo ago
@Brody I have checked out with the bank. I already use the card on other online payments and ads so it shouldt be a problem. Card does use sms code confirmation and i dont know if you used that layer on your payment gateway?
Brody
Brody14mo ago
i dont work for railway i will flag the team for you so they can tell you the blocker on their end, i will say, it is still likely to be an issue with your bank though
Duchess
Duchess14mo ago
Thread has been flagged to Railway team by @Brody.
mr. Nermin
mr. Nermin14mo ago
@Brody thank you very much sorry I tought you are working for Railway. Thank you for your help.
Ray
Ray14mo ago
is this still happening? Looks like you're subscribed now
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