A picture appears twice after being uploaded by Android app.

Hi guys, I uploaded a couple of photos using the Android app, but when I did, they appeared twice in the timeline.See below.
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9 Replies
Alex Tran
Alex Tran2y ago
What is the version of the app are you on? Can you try sign out and sign back in
naosense
naosenseOP2y ago
After sign out , re-login, same as before
Alex Tran
Alex Tran2y ago
Is your instance only get assets uploaded from your phone or from the web or cli as well? Can you go to the mobile app settings and go to the advanced section and turn on Troubleshooting, then go into the two problematic assets and get the detail info of each file then paste it here?
naosense
naosenseOP2y ago
{ "id": 6268, "remoteId": "N/A", "localId": "95699", "checksum": "pQ/gJguv8is2M77fLVDAA+0SC0A=", "ownerId": -7063999729215978742, "livePhotoVideoId": "N/A", "fileCreatedAt": "2023-07-23 13:11:07.000", "fileModifiedAt": "2023-07-23 13:11:09.000", "updatedAt": "2023-07-23 13:11:09.000", "durationInSeconds": 0, "type": "AssetType.image", "fileName": "IMG_20230723_131107.jpg", "isFavorite": false, "isRemote: false, "storage": "AssetState.local", "width": 3072, "height": 4096, "isArchived": false } { "id": 5681, "remoteId": "N/A", "localId": "95697", "checksum": "MW+LdWdxDtbRalbu8FUmHb2a7LQ=", "ownerId": -7063999729215978742, "livePhotoVideoId": "N/A", "fileCreatedAt": "2023-07-23 13:11:00.000", "fileModifiedAt": "2023-07-23 13:11:03.000", "updatedAt": "2023-07-23 13:11:03.000", "durationInSeconds": 0, "type": "AssetType.image", "fileName": "IMG_20230723_131100.jpg", "isFavorite": false, "isRemote: false, "storage": "AssetState.local", "width": 3072, "height": 4096, "isArchived": false }
Alex Tran
Alex Tran2y ago
I assume you are pasting the two different photos here? Can you help me get the photos with the cloud and with the cloud with cross symbol? these two
Alex Tran
Alex Tran2y ago
No description
naosense
naosenseOP2y ago
ok { "id": 694, "remoteId": "17698395-1260-4e6b-9e71-bd5b4db680b2", "localId": "N/A", "checksum": "FD1lJi93dGBbw1YftJidbwtDjvw=", "ownerId": -7063999729215978742, "livePhotoVideoId": "N/A", "fileCreatedAt": "2023-07-23 13:11:07.000", "fileModifiedAt": "2023-07-23 13:11:09.000", "updatedAt": "2023-09-15 06:43:26.563", "durationInSeconds": 0, "type": "AssetType.image", "fileName": "IMG_20230723_131107.jpg", "isFavorite": false, "isRemote: true, "storage": "AssetState.remote", "width": 3072, "height": 4096, "isArchived": false } { "id": 7590, "remoteId": "N/A", "localId": "95699", "checksum": "pQ/gJguv8is2M77fLVDAA+0SC0A=", "ownerId": -7063999729215978742, "livePhotoVideoId": "N/A", "fileCreatedAt": "2023-07-23 13:11:07.000", "fileModifiedAt": "2023-07-23 13:11:09.000", "updatedAt": "2023-07-23 13:11:09.000", "durationInSeconds": 0, "type": "AssetType.image", "fileName": "IMG_20230723_131107.jpg", "isFavorite": false, "isRemote: false, "storage": "AssetState.local", "width": 3072, "height": 4096, "isArchived": false }
jrasm91
jrasm912y ago
Looks like the files have different hashes, so they are not exactly identical. Do you by chance have the location permission disabled for the app. Also, does the one that is backed up show any gps data? Android strips location data from the file when immich accesses it if you don't grant the location permission.
naosense
naosenseOP2y ago
Oh, that could be the case.

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