Transfer ownership between hobby plan users

Project ID: 952fe2ae-33c1-4915-98e4-ba428e94343b Hi, I am in the process of handing over the database to my client who is currently on the hobby plan. I am currently on the the Developer plan (before the Hobby plan was created) Is it possible to do it via the 'Members' settings -> invite them -> transfer ownership? Thanks
15 Replies
Percy
Percy14mo ago
Project ID: 952fe2ae-33c1-4915-98e4-ba428e94343b
Brody
Brody14mo ago
I don't know if you can transfer anything without an active account, but give it a try
Syahmi Rafsanjani
Active account as in? I tried transferring before but it says that my client needs to upgrade to Hobby which he did
Brody
Brody14mo ago
you stated you where on the developer plan, a plan that was deprecated back at the beginning of August
Syahmi Rafsanjani
Yep, currently I am also on hobby plan Sorry about that! So we are both on hobby plan
Brody
Brody14mo ago
ah okay super duper misleading information then
Syahmi Rafsanjani
It is possible to transfer the ownership of the project to my client then?
Brody
Brody14mo ago
can you provide the clients email that is registered to their railway account?
Syahmi Rafsanjani
Can i dm the client's email to you? Since anyone can read this post right
Brody
Brody14mo ago
my dms are closed but I will flag the team for you and you can work out a private channel with them keep in mind it's still the weekend for a lot of the team members, and Monday is also a super busy day for them so they might not be able to assist for a couple of days
Duchess
Duchess14mo ago
Thread has been flagged to Railway team by @brody192.
Syahmi Rafsanjani
No worries, thanks a lot Brody!
Brody
Brody14mo ago
no problem!
Ray
Ray14mo ago
Create a team -> invite your client -> transfer project from your personal acc to the team -> make the client owner of the team -> leave the team if you need to To clarify, if you have any sort of a client, you need to be on the Pro plan as that's no longer a hobby use case But you can follow the steps in https://docs.railway.app/develop/projects#transferring-projects if you'd like to workaround that; keep in mind it's an "unsupported path" though. Let me know if those steps work for you
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