Mastercard ZIP CODE

Hello all πŸ™‚ I tried to modify my credit card to another but it is now asking me for ZIP code (5digits) and I have no idea what to do.
No description
37 Replies
Percy
Percyβ€’14mo ago
Project ID: N/A
nightmarebegood
nightmarebegoodβ€’14mo ago
N/A
Fragly
Fraglyβ€’14mo ago
just put in your zip code you can find yours here: https://worldpostalcode.com/what-is-my-zip-code
Floris
Florisβ€’14mo ago
a zip code is also known as a postal code im sure you have one
nightmarebegood
nightmarebegoodβ€’14mo ago
Yes It is very kind of you not to assume anything here lol My post code is 1220 in luxembourg, I do not have a 5 digit one I guess the system is seeing me in the US ? I tried on chrome (I was on Brave) and same result
Fragly
Fraglyβ€’14mo ago
that is definitely a problem, a conductor will probably be able to help you later and possibly escalate it to the team if necassery
Baldbytes
Baldbytesβ€’14mo ago
no servers for luxembourg lol
nightmarebegood
nightmarebegoodβ€’14mo ago
haha, it is a restricted zone apparently ! I will try another card just in case for the moment No working either. As the period is almost over, hope we will find a solution
Duchess
Duchessβ€’14mo ago
Thread has been flagged to Railway team by @Adam.
Brody
Brodyβ€’14mo ago
try left padding with zeros
nightmarebegood
nightmarebegoodβ€’14mo ago
did not work :/
Brody
Brodyβ€’14mo ago
alright please just wait for the teams input
Floris
Florisβ€’14mo ago
did you try a revolut card?
Adam
Adamβ€’14mo ago
what’s that?
Floris
Florisβ€’14mo ago
it's what alot of EU people use for credit cards since credit cards arent really the norm in EU like in US its a credit card issuer prepaid its very big im sure if you google it you've probably seen it come by
nightmarebegood
nightmarebegoodβ€’14mo ago
So, what happened, I tried to replace the card, I took the wrong one from the saved ones I have and yes, it was a revolut one. I have no money on it, I just created the account, long story. Then I tried the one which was reissue on my side (mastercard from nexo) and I need the zip code. Then finally, I tried a prepaid one, not working either πŸ™‚
Floris
Florisβ€’14mo ago
So revolut doesnt work even if money's in your account ?
nightmarebegood
nightmarebegoodβ€’14mo ago
It was a mistake, I do not want to use the revolut card πŸ™‚
Floris
Florisβ€’14mo ago
I see
nightmarebegood
nightmarebegoodβ€’14mo ago
so I will not put money on the account for the moment ^^
Floris
Florisβ€’14mo ago
yes i understand i was just asking
nightmarebegood
nightmarebegoodβ€’14mo ago
No problem πŸ™‚ Weird situation in any case lol, I just wanna pay ! πŸ˜„
Floris
Florisβ€’14mo ago
does it allow you to leave the code postal 4 digits? actually, i have an idea to get past the ZIP code thats what we use for chatgpt as it doesnt take all creditcards
Floris
Florisβ€’14mo ago
Link: Simple, secure one-click payments
Link is an easy and secure way to pay in one click on tens of thousands of sites.
Floris
Florisβ€’14mo ago
they are a partner of stripe and alot of times stripe will allow you to pay with either the usual stripe form or various other payment methods like Link link takes creditcard too, however it does not prompt me for a zip code and if it does it'll ask you for the full billing address which should form check if it correct
Floris
Florisβ€’14mo ago
No description
nightmarebegood
nightmarebegoodβ€’14mo ago
it does not I created an account on link I will try to see if I can get pass the small replacement input in railway Maybe I have to cancel the subscription and recreate one but afraid to do it I cannot get to such page as the one you are showing I just found a way to update billing info but nothing more I tried to use 0 before, 0 after, 00000, 11111, 12345, nothing worked :/ Error message : Your card was declined.
Faraz
Farazβ€’14mo ago
Hello hello. If I understand correctly, your card has a 4 digit zip code but Stripe expects a 5 digit one? I've sent you a friend request, @nightmarebegood. Please slide into my DMs with the email linked to your Railway account and I'll get you sorted. salute
Floris
Florisβ€’14mo ago
fp more like king
Faraz
Farazβ€’14mo ago
Resolved. salute for these, feel free to tag me directly in the future!
nightmarebegood
nightmarebegoodβ€’14mo ago
Done, thank you all guys πŸ™‚ ! love the support here
banjo
banjoβ€’13mo ago
Running into the same issue, any ideas if this can be resolved without contacting team?
Adam
Adamβ€’13mo ago
Nope, why don’t you want to contact the team?
jr
jrβ€’13mo ago
What is the issue you are seeing?
banjo
banjoβ€’13mo ago
Just didn't want to go to the top right away if I could maybe dig around myself. I have a 6 digit postal code and my card won't validate.
Adam
Adamβ€’13mo ago
@jr ^
jr
jrβ€’13mo ago
Can you please email [email protected] so that we can get the billing issue resolved
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