Email are now being sent by [email protected]

Did this just change? My users are reporting they are getting email with the generic sender even though my workflow clearly shows I am using my email.
12 Replies
Zac Clifton
Zac Clifton2y ago
What does the analytics page say the notifications are sending to? Just curious
Kai Pradel
Kai PradelOP2y ago
curl --location --request POST 'https://api.novu.co/v1/events/trigger' \ --header 'Authorization: ApiKey <REPLACE_WITH_API_KEY>' \ --header 'Content-Type: application/json' \ --data-raw '{ "name": "new-domain-found", "to": { "subscriberId": "7ef68321-a492-4bb7-839d-9dfe3229d8d1" }, "payload": { "domains": [ { "domain": "productsup.ai" }, { "domain": "userevidence.ai" } ], "domainsformatted": [ { "domain": "<a href=\"https://dailydomains.io/app?domain=productsup.ai\">productsup.ai</a>" }, { "domain": "<a href=\"https://dailydomains.io/app?domain=userevidence.ai\">userevidence.ai</a>" } ], "keywords": [ "email", "domain", "read", "cool", "trader", "books", "note", "notes", "ai", "rise", "finance" ] }, "tenant": null }'
Novu_Bot
Novu_Bot2y ago
@Kai Pradel, you just advanced to level 2!
Kai Pradel
Kai PradelOP2y ago
It doesn't show the sender from Strangely enough it does show the Authorization as <REPLACE_WITH_API_KEY/.
Zac Clifton
Zac Clifton2y ago
@Pawan Jain Who you have an idea about this?
Pawan Jain
Pawan Jain2y ago
Hi @Kai Pradel Which email provider you are using?
Kai Pradel
Kai PradelOP2y ago
SendGrid
Pawan Jain
Pawan Jain2y ago
@Kai Pradel I just tested sendgrid provider Can you please check email are being sent via sendgrid provider only? if not, can you please go to intregration store and make sendgrid as primary provider?
Pawan Jain
Pawan Jain2y ago
No description
Laser
Laser2y ago
hi @Pawan Jain , I also noticed this issue recently, it is using the testing provider that comes with novu This testing provider was not marked as primary and my actual Sengrid provider was marked as primary The solution was to delete the testing provider but it looks like it's a bug somewhere
Novu_Bot
Novu_Bot2y ago
@Laser, you just advanced to level 1!
Kai Pradel
Kai PradelOP2y ago
I seem to have resolved it by removing all other providers. Laser is on to something as it sounds like I was having that same issue.

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