R
Railway•14mo ago
SCIENTIFIC

Redis failing to provision

I'm able to provision Redis in an empty project, but not into my active (paid) project, contains a github service + Postgres db. There is no feedback other than: "Failed to provision Redis", which doesn't give me much to work with. Project ID: 56d30439-0f03-4507-96fc-515aa6becfd1
Solution:
Ah! I have figured it out. I had an orphaned PR environment. I had to disable PR environments and remove the base env, which then allowed me to delete the orphan. After deleting the orphan, I was able to deploy redis!...
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18 Replies
Percy
Percy•14mo ago
Project ID: 56d30439-0f03-4507-96fc-515aa6becfd1
Brody
Brody•14mo ago
instead of adding a redis plugin to your service, can you try to add the redis template to your project. + New > Template > Redis
SCIENTIFIC
SCIENTIFIC•14mo ago
There is only a "redis metric collector" template, not a redis db?
No description
Brody
Brody•14mo ago
might be a template that's limited to beta, type /beta here
SCIENTIFIC
SCIENTIFIC•14mo ago
😦
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Medim
Medim•14mo ago
Did u link ur discord account in ur railway account settings?
SCIENTIFIC
SCIENTIFIC•14mo ago
yes
No description
SCIENTIFIC
SCIENTIFIC•14mo ago
do I need to leave/rejoin beta perhaps?
Brody
Brody•14mo ago
it says you are on beta already try looking for the redis template again
SCIENTIFIC
SCIENTIFIC•14mo ago
Yeah, still nothing:
No description
Brody
Brody•14mo ago
well now that you're beta, try deploying redis how you normally would it should automatically deploy the template
SCIENTIFIC
SCIENTIFIC•14mo ago
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Brody
Brody•14mo ago
hmmm
Duchess
Duchess•14mo ago
Thread has been flagged to Railway team by @Brody.
SCIENTIFIC
SCIENTIFIC•14mo ago
is there a "only 1 db" rule? (bc I already have a postgres)
Brody
Brody•14mo ago
no, that's not the case
Solution
SCIENTIFIC
SCIENTIFIC•14mo ago
Ah! I have figured it out. I had an orphaned PR environment. I had to disable PR environments and remove the base env, which then allowed me to delete the orphan. After deleting the orphan, I was able to deploy redis!
Brody
Brody•14mo ago
then there should be a better error message
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