I
Immich•2y ago
jeremytodd1

Pixel 8 Pro - not uploading all images to Immich

I've been using Immich for about half a year now. For this duration I was using both a Galaxy Fold 3 and a OnePlus 6T. I didn't have any issues at all with Immich on either phone. I just switched to a Pixel 8 Pro a few days ago. I've noticed that it just does not want to upload all the images/videos/screenshots I've taken. For example, today I've taken about 31 photos/videos/screenshots total. Immich only uploaded 16 of them. I just setup a quick test. I set 4 objects next to each other with a label on each. Like this:
No description
35 Replies
jeremytodd1
jeremytodd1OP•2y ago
It only uploaded 2 of the images. The images for the 1st and 3rd objects are not uploaded.
No description
No description
jeremytodd1
jeremytodd1OP•2y ago
On the phone app, I can even click on the little photo icon on the right on this page and all the images are there. Immich is seeing that the images are on the phone, it's just not uploading them.
No description
jeremytodd1
jeremytodd1OP•2y ago
This is happening for screenshots as well. It's not uploading almost half of the items. I'm hosting Immich on unraid. It is on version 1.81.1. The android app is up to date as well, according to the play store.
Alex Tran
Alex Tran•2y ago
If you have a chance please grab the mobile app log. The screenshot of the backup page is also helpful And try reinstall the app to see if it helps Or clear the app cache
jeremytodd1
jeremytodd1OP•2y ago
I think this is what you want?
No description
jeremytodd1
jeremytodd1OP•2y ago
Here is the log from the mobile app:
Alex Tran
Alex Tran•2y ago
the app logs looks normal, can you help me clear the app cache?
jeremytodd1
jeremytodd1OP•2y ago
Yep, I'll clear the cache quick and then try the 4 object test again
Alex Tran
Alex Tran•2y ago
Thank you I will probably provide a mechanism to clear the app cache from within the application
jeremytodd1
jeremytodd1OP•2y ago
You want me to just clear the cache, not storage also for the app?
Alex Tran
Alex Tran•2y ago
try to clear storage as well
jeremytodd1
jeremytodd1OP•2y ago
Done, and I think it just pulled in the rest of my missing images from yesterday, actually. Going to try the quick test now I took 5 pictures and it just uploaded all 5 Awesome Apparently that previous isntance didn't install correctly or something
Alex Tran
Alex Tran•2y ago
Hmm I am not sure what happened there probably some weird state management issue there is a black list database in the app
jeremytodd1
jeremytodd1OP•2y ago
Appreciate it! I've been very happy with Immich so far. On the previous phone I was using (Oneplus 6T) I had issues with uploading longer videos (5+ minutes), but that could be because it was an older phone so the processor wasn't keeping up with the uploading or something. No idea lol
Alex Tran
Alex Tran•2y ago
which will put duplicated files in if it is reject from the server
jeremytodd1
jeremytodd1OP•2y ago
I see
Alex Tran
Alex Tran•2y ago
so there might have been a scenario that those files get put into the table I am planning to expose those storage to the user interface so the user can reset that table to handle cases like this until we figure out the root cause
jeremytodd1
jeremytodd1OP•2y ago
Got it. Yeah I think that'd make sense. I do have one more quick question if you don't mind.
Alex Tran
Alex Tran•2y ago
No problem, fire away
jeremytodd1
jeremytodd1OP•2y ago
One of the big new features of this Pixel 8 Pro is being able to use an AI editor for photos. It'll use AI generation to move subjects around the photos and whatnot. If I edit a photo and save a copy on my phone, I can't seem to get Immich to upload that edited photo
Alex Tran
Alex Tran•2y ago
is it saved into a separate album/folder?
jeremytodd1
jeremytodd1OP•2y ago
(going to delete this after you see them as it shows location lol) Same folder location for both
Alex Tran
Alex Tran•2y ago
okay
jeremytodd1
jeremytodd1OP•2y ago
The process is: Take photo Open Google Photos and edit Save copy Open Immich to upload, it wont upload the edited image
Alex Tran
Alex Tran•2y ago
Or maybe it get put into a different order? here is one easy way to test go to immich and notice the total count then edit one photo and come back to Immich to see if the total count increasing
jeremytodd1
jeremytodd1OP•2y ago
Ah crap, nevermind. It's there šŸ˜† It looks like today's clear cache fixed that issue as well I didn't look back quite far enough
Alex Tran
Alex Tran•2y ago
ah good working as expected šŸ˜›
jeremytodd1
jeremytodd1OP•2y ago
Crazy what it can do lol The furniture it put in the tv stand's place is weird, but still
No description
jeremytodd1
jeremytodd1OP•2y ago
But yeah, I have no issues with the app now. I'm happy haha
Alex Tran
Alex Tran•2y ago
wow pretty cool!
jeremytodd1
jeremytodd1OP•2y ago
No description
jeremytodd1
jeremytodd1OP•2y ago
That one is the exact image, clicked wrong image before
Alex Tran
Alex Tran•2y ago
nice house btw šŸ˜„
jeremytodd1
jeremytodd1OP•2y ago
You can thank my S/O for that. If it was me it'd just a couch and a tv 🤣 Thanks again for the help though. I probably should have tried clearing the storage before bringing this issue up
Alex Tran
Alex Tran•2y ago
No problem, enjoy!

Did you find this page helpful?