R
Railway•13mo ago
vhawk19

App is getting built but not getting deployed

App is getting build, but getting stuck while being deployed
No description
35 Replies
Percy
Percy•13mo ago
Project ID: 34201471-b3bb-47a4-84b4-5e87c08ca756
vhawk19
vhawk19•13mo ago
34201471-b3bb-47a4-84b4-5e87c08ca756 @Brody anything that can be done to mitigate this?
vhawk19
vhawk19•13mo ago
No description
Brody
Brody•13mo ago
please do not ping conductors #🛂|readme #5
vhawk19
vhawk19•13mo ago
Apologies This is a significant blocker for a launch, and no updates on the status page either. Could you confirm if there is an issue from the platform side? This is the error we are getting Error response from daemon: Get "https://us-west1.registry.rlwy.net/v2/"; wheras until yesterday the rgistry it was being pushed to was:
The push refers to repository [asia-southeast1.registry.rlwy.net/b16f422e-0c34-48dd-9a16-cf17cb913e82]
The push refers to repository [asia-southeast1.registry.rlwy.net/b16f422e-0c34-48dd-9a16-cf17cb913e82]
Brody
Brody•13mo ago
I don't work for railway but yes this is a platform issue there's not really anyone online that I would direct ping, and it's 5:30am for me, so I will leave with flagging the team and hopefully this will be caught soon
vhawk19
vhawk19•13mo ago
hmm okay, thanks a lot!
Duchess
Duchess•13mo ago
Thread has been flagged to Railway team by @Brody.
Puneet Kaura
Puneet Kaura•13mo ago
Still no answer, all deployments are failing
Faraz
Faraz•13mo ago
Hello Just seeing this. Could you share more information? Which service and in what environment etc.
vhawk19
vhawk19•13mo ago
We have tried on both servicees django-backend and celery-worker, the nvironment is staging Adding some deployment ids here: e021db3b-a7bd-469f-babb-14bbdedd3ad8 e021db3b-a7bd-469f-babb-14bbdedd3ad8
Faraz
Faraz•13mo ago
Raising internally.
vhawk19
vhawk19•13mo ago
thanks
Faraz
Faraz•13mo ago
Are you and Puneet on the same team?
vhawk19
vhawk19•13mo ago
yes
Puneet Kaura
Puneet Kaura•13mo ago
Yes
Faraz
Faraz•13mo ago
Cool. Will update in a few.
vhawk19
vhawk19•13mo ago
thanks
Faraz
Faraz•13mo ago
Raised an incident. Will update it accordingly.
vhawk19
vhawk19•13mo ago
Thanks
Faraz
Faraz•13mo ago
Could you try now? @vhawk19 @Puneet Kaura
vhawk19
vhawk19•13mo ago
Yes, checking now Working now, thanks
Faraz
Faraz•13mo ago
Nice Sorry for the trouble.
vhawk19
vhawk19•13mo ago
- Also wanted to understand, how does one obtain business class support? - We rely on railway heavily and would like the ability to have the custom chat bridge mentioned in your docs. - We are currently on the team plan, do we qualify?
No description
Faraz
Faraz•13mo ago
The Pro plan gives you access to higher resources and the ability to invite teammates to your Team account. Business class is a separate subscription that you'd have to purchase. IIRC, we're currently offering it to interested teams at $5k/mo.
vhawk19
vhawk19•13mo ago
cool, thanks for the info!
angelo
angelo•13mo ago
Hey @vhawk19 you are growing quite quickly! We just gave you access to Direct Support- now you have access to this channel: https://discord.com/channels/713503345364697088/1140598792513658920 Any issue that your team faces, you can now engage our engineering team directly for a limited time as you scale. I also sent you and your team an email 🙂
vhawk19
vhawk19•13mo ago
Thank you, cant seem to access it👀, does discord have to be the same mail?
thomas
thomas•13mo ago
probably not, but lets ask @Angelo to be sure
angelo
angelo•13mo ago
is the discord account that you are using tied to your work email?
vhawk19
vhawk19•13mo ago
Unfortunately no, can create a new acc if req
angelo
angelo•13mo ago
that might be best, you can invite me to your slack, BUT, you don't get our whole eng. team
Puneet Kaura
Puneet Kaura•13mo ago
Hey @Angelo another issue today
Brody
Brody•13mo ago
#🚨|incidents - please try again
thomas
thomas•13mo ago
Is this another issue with railway up?
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