R
Railway8mo ago
Aurik3

Template Chatwood dont send email verification when create a agent

No description
Solution:
gmail wont work, you should use a business email provider, zoho is a good cheap option
Jump to solution
15 Replies
Percy
Percy8mo ago
Project ID: 952abe3e-6c86-4e46-a9bc-331d605c96d7
Aurik3
Aurik38mo ago
Project ID: 952abe3e-6c86-4e46-a9bc-331d605c96d7
Brody
Brody8mo ago
what email provider are you trying to use
Aurik3
Aurik38mo ago
gmail
Solution
Brody
Brody8mo ago
gmail wont work, you should use a business email provider, zoho is a good cheap option
Aurik3
Aurik38mo ago
only works in business email?
Brody
Brody8mo ago
yes
Aurik3
Aurik38mo ago
thnks for all
Brody
Brody8mo ago
no problem!
Aurik3
Aurik38mo ago
hello, i try again to create a agent whit business email but dont work Project ID: 952abe3e-6c86-4e46-a9bc-331d605c96d7
Brody
Brody8mo ago
who did you use, and can you show me the error?
Aurik3
Aurik38mo ago
when i create the agent dont show errors but the email dont send
No description
Brody
Brody8mo ago
what smtp host did you use when deploying chatwoot
Aurik3
Aurik38mo ago
i dont configurate smtp host in chatwoot
Brody
Brody8mo ago
you need to have set an email provider somwhere or of course no emails will be sent please read chatwoot's docs on this topic https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables#configure-emails i recommend using sendgrid or mailgun