HGL
deep-jade
Alan Wake II authenticate failed
I've read through different posts here and in the GE discord but I can't find any solution to this issue. I can get Alan Wake II to launch, then after displaying the Remedy logo it will pop up with an error message
"The game failed to connect or authenticate with your Epic account. Third-party overlays may prevent the game from resolving this issue. Please try disabling third-party overlays temporarily and restart the game."
I'm using wine-staging 8.15; if I try Wine-GE-latest I instead get a bunch of error messages saying "create fence:", then the application crashes.
The logs don't seem to really tell me anything:
"(14:32:38) INFO: [Legendary]: Launching Alan Wake 2: DOTNET_BUNDLE_EXTRACT_BASE_DIR= VKD3D_CONFIG=0 HEROIC_APP_NAME=dc9d2e595d0e4650b35d659f90d41059 HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic VKD3D_FEATURE_LEVEL=12_2 LD_PRELOAD= WINEPREFIX="/home/daniel/Games/Heroic/Prefixes/Alan Wake 2" WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEFSYNC=1 DXVK_ENABLE_NVAPI=1 DXVK_NVAPI_ALLOW_OTHER_DRIVERS=1 PROTON_EAC_RUNTIME=/home/daniel/.config/heroic/tools/runtimes/eac_runtime ORIG_LD_LIBRARY_PATH= XDG_CONFIG_HOME=/home/daniel/.config/heroic/legendaryConfig /usr/bin/legendary launch dc9d2e595d0e4650b35d659f90d41059 --wine /usr/bin/wine --language en
(14:33:03) INFO: [Backend]: Stopping Display Power Saver Blocker"
Any ideas here?
71 Replies
stormy-gold•2y ago
please post the full game log #:pushpin: Read Me First | Frequently Asked Questions
deep-jadeOP•2y ago
Sure, it'll just be that a bunch of times but give me a sec.
deep-jadeOP•2y ago
optimistic-gold•2y ago
enable EOS overlay for this game
deep-jadeOP•2y ago
It is enabled.
deep-jadeOP•2y ago
deep-jadeOP•2y ago
stormy-gold•2y ago
get the game log, not the global heroic log, please
deep-jadeOP•2y ago
Sorry, here it is:
sunny-green•2y ago
remove the environment options, use wine-ge-latest that you can install via heroic, turn on DXVK and VKD3D, but not DXVK NVAPI
deep-jadeOP•2y ago
I wrote earlier, if I use wine-ge-latest I get a bunch of errors and then the game crashes. I can reproduce that and attach that log if you want.
sunny-green•2y ago
yes, please do. do the other things i said as well
deep-jadeOP•2y ago
I should install the d3d compilers and vcrun2002 too right?
sunny-green•2y ago
before you do that delete this directory
/home/daniel/Games/Heroic/Prefixes/Alan Wake 2
deep-jadeOP•2y ago
Yup, already done 🙂
sunny-green•2y ago
then, yes
deep-jadeOP•2y ago
Okay, now I get the crashing instead
deep-jadeOP•2y ago
deep-jadeOP•2y ago
sunny-green•2y ago
this is actually progress, post the log
deep-jadeOP•2y ago
Here it is
sunny-green•2y ago
esync should probably be on
deep-jadeOP•2y ago
Oh, right, I thought fsync had replaced it with newer kernels.
sunny-green•2y ago
having both on covers them both
deep-jadeOP•2y ago
same error after turning it on
sunny-green•2y ago
post a new log in case
deep-jadeOP•2y ago
sunny-green•2y ago
can you list the dll's installed by exact name please?
sunny-green•2y ago
also, just double checking that you've followed this
https://www.reddit.com/r/linux_gaming/comments/17hh7by/alan_wake_2_wont_launch_try_this_heroic_games/?share_id=9z55VDgrLPCXcBgPmi0IU
Reddit
From the linux_gaming community on Reddit: Alan Wake 2 won't launch...
Explore this post and more from the linux_gaming community
deep-jadeOP•2y ago
It's d3dcompiler_43.dll and d3dcompiler_47.dll + vcrun2022
And yeah, I've followed that...several times... 😄
tried both using vcrun2022 and also downloading and installing the exes from MS, doesnt make a difference as far as I can tell
sunny-green•2y ago
and eos is enabled?
deep-jadeOP•2y ago
well as you can see higher up I have enabled the overlay and it is installed
sunny-green•2y ago
ah, yep
my bad
optimistic-gold•2y ago
if you switched between wine-ge and proton re enable it
deep-jadeOP•2y ago
sure, can do
no difference, still crashes
this error seems related to something other than the epic connection though, since it crashes way before that
sunny-green•2y ago
post the log? there might be non-visible differences
deep-jadeOP•2y ago
optimistic-gold•2y ago
disable mangohud for now untill we get it running
deep-jadeOP•2y ago
strange, I disabled it with MANGOHUD=0 but it seems to still want to print some stuff
stormy-gold•2y ago
should we be enabling NVAPI here? OP has a 3080
sunny-green•2y ago
couldn't hurt ¯\_(ツ)_/¯
deep-jadeOP•2y ago
are we talking about ?
sunny-green•2y ago
yeah, the middle box
deep-jadeOP•2y ago
well, now it first complains about my GPU driver being "too old", then it shows the out of memory errors and crashes
sunny-green•2y ago
what's the driver version?
deep-jadeOP•2y ago
545.23.06; I just rebooted to try 535.113.01 as well though and that also crashed.
And as I noted first, with wine-staging instead I do get the logos, so that seems to get further than this...
sunny-green•2y ago
send the new log with the nvapi option enabled
always send a new log after changes suggested
deep-jadeOP•2y ago
here you go.
sunny-green•2y ago
my thinking is that here we are pretty decent at troubleshooting with our versions of wine and it's odd to work with another one. we know the error messages and such
deep-jadeOP•2y ago
allright
optimistic-gold•2y ago
verify game files
File 'Z:\run\media\daniel\Kingston\Heroic\AlanWake2\/sl.common.dll' does not have the secondary NVIDIA signature - Streamline will not load unsecured modules
this seems odddeep-jadeOP•2y ago
Yeah, I noticed that too. I have verified earlier tho, it goes superfast so I'm nto sure it does anything? Did it again now, took like a second.
sunny-green•2y ago
i've seen this happen a lot where it finishes instantly, i think it's a bug. can you share the heroic log after attempting to verify?
deep-jadeOP•2y ago
Sure.
optimistic-gold•2y ago
yeah, there is a bug, you might need to run the command manually
deep-jadeOP•2y ago
ah okay
how do I do that?
using legendary cli?
sunny-green•2y ago
there's a command that's running inside of heroic when you try to verify the game. if you share the log i can point to the exact line
optimistic-gold•2y ago
XDG_CONFIG_HOME=/home/daniel/.config/heroic/legendaryConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary repair dc9d2e595d0e4650b35d659f90d41059deep-jadeOP•2y ago
ah, thanks
sunny-green•2y ago
or linguin can just be magic again
that's fine
deep-jadeOP•2y ago
😄
it's running now, i'll get back to ya
optimistic-gold•2y ago
:sunglase:
deep-jadeOP•2y ago
[cli] INFO: Verification finished successfully.
[cli] INFO: Preparing download for "Alan Wake 2" (dc9d2e595d0e4650b35d659f90d41059)...
[Core] INFO: Parsing game manifest...
[Core] INFO: Install path: /run/media/daniel/Kingston/Heroic/AlanWake2
[Core] INFO: Selected CDN: download.epicgames.com (https)
[DLM] INFO: Found previously interrupted download. Download will be resumed if possible.
[DLM] INFO: Skipping 254 files based on resume data.
[cli] INFO: Download size is 0, the game is either already up to date or has not changed. Exiting...
deep-jadeOP•2y ago
no changes when launcing
sunny-green•2y ago
if you run it again it will probably not skip based on resume data since it finished? i think?
optimistic-gold•2y ago
yeah, if it found 254 files and interrupted download something is wrong and it didn't finish properly
deep-jadeOP•2y ago
sure, ill run it again
same message as before
should I try to just download the entire thing again?
sunny-green•2y ago
That's the only thing I can think of, but linguin is magic so ¯\_(ツ)_/¯
optimistic-gold•2y ago
see if there is a hidden file in game directory
.legendary-resume or something
deep-jadeOP•2y ago
well I've already uninstalled and re-downlading right now 😛
I've decent internet, it'll only take around 20-30 mins
Nah, exactly the same as before
no file with a name like that as far as I can tell
flat-fuchsia•2y ago
I have not read replies so sorry if this is now sorted, however you need to go to the global settings and firsdt install the EOS overlay in heroic. Once this has been done if you go into the game settings and press the 3 dots in the top right , select enable EOS overlay. That shoul sort that out for you.