R
Railway13mo ago
Oighty

MongoDB crashing

Received an alert that my MongoDB service crashed and the redeploy failed. Anyone else seeing this issue?
Solution:
I was able to resolve it by growing the disk to the size allowed by my plan (had deployed it prior to upgrading)
Jump to solution
22 Replies
Percy
Percy13mo ago
Project ID: 5e567fcd-cbdc-4a7a-a47b-7fe40f7035b9
Oighty
Oighty13mo ago
5e567fcd-cbdc-4a7a-a47b-7fe40f7035b9 Didn't change any of the default configs
Oighty
Oighty13mo ago
Here you go.
Brody
Brody13mo ago
can you show me a screenshot of your memory metrics throughout all this?
Oighty
Oighty13mo ago
They were flat at ~150 MB
Oighty
Oighty13mo ago
No description
Brody
Brody13mo ago
what about disk usage?
Oighty
Oighty13mo ago
It's not showing an disk usage metrics
Brody
Brody13mo ago
does your mongodb not have a volume?
Oighty
Oighty13mo ago
sorry was looking in the wrong spot, disk usage looks ok too
Oighty
Oighty13mo ago
No description
Brody
Brody13mo ago
looks like mongo just crashed into an unrecoverable state, have you deployed a new mongodb since and restored a backup?
Oighty
Oighty13mo ago
no but I will try that
Solution
Oighty
Oighty13mo ago
I was able to resolve it by growing the disk to the size allowed by my plan (had deployed it prior to upgrading)
Brody
Brody13mo ago
ah thats interesting, what plan did you have prior?
Oighty
Oighty13mo ago
It was on the Hobby tier (500 MB disk) and I upgraded to Pro (50 GB disk) Thanks for your help
Brody
Brody13mo ago
hobby allows for 5gb volumes, trial and free allow for 500mb volumes, your graph doesnt come close to either of those limits, thats why this is odd but hey, if its solved, its solved
Oighty
Oighty13mo ago
There was mention of it trying to do a migration in the logs and the service not having access to full memory capacity. I think it may have been hitting some kind of limit during that
Brody
Brody13mo ago
maybe a disk allocation that it couldnt do will keep this in mind for anyone with similar problems, thanks!
WavyBoyJodii
WavyBoyJodii12mo ago
this has happened to me multiple times for no apparent reason. my database barely had any data in it at all.
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