Epic game's game crashing when opening (first time user)
Hello, I am a new Linux mint user and I downloaded heroic launcher, I then downloaded the dependencies and am running the wine version that automatically got installed when I got the dependencies. When I then run bloons tower defence 6 I get a message saying "the wine configuration in blahblahblah is being updated. Please wait". Then the message disappears and a small window called bloons td 6 unity or something opens until it crashes and an error message pops up saying there was a drastic error and it had to stop.
The log is attached I think. If you choose to help me thanks for letting me borrow your time. 🙂
49 Replies
sensitive-blue•2y ago
thats an incredibly old wine. Use heroic's wine manager to install wine-ge-latest and use that in your game instead
xenial-blackOP•2y ago
ok, do I need do download any other dependencies or are there any other programs at all I will need to get it running? All I did pretty much was download heroic not much else
sensitive-blue•2y ago
you also likely need to check the use dedicated gpu check box
xenial-blackOP•2y ago
cool, Ill try that right now and let u know what happens
sensitive-blue•2y ago
https://discord.com/channels/812703221789097985/1044301598018515105 has a link to all the dependencies you'd need for your os
but installing the right wine version is done through the heroic wine manager
also it seems you dont have your gpu drivers setup
xenial-blackOP•2y ago
should I download the latest one or the one that has wine and proton in the title
sensitive-blue•2y ago
you need latest nvidia drivers and vulkan support installed
xenial-blackOP•2y ago
k
sensitive-blue•2y ago
in the wine manager, in the wine-ge section.. just choose latest
xenial-blackOP•2y ago
k, is this what u were talking about: https://developer.nvidia.com/vulkan-driver
NVIDIA Developer
Vulkan Driver Support
Get the latest Vulkan 1.3 general release drivers and developer beta drivers.
sensitive-blue•2y ago
installing drivers depends on your os
you will have to install it how your distro suggests
you never really get anything direct from nvidia
xenial-blackOP•2y ago
Im not super good with terms but I am using a nvidia driver 535. I use linux mint, and have a driver manager
is this not vulkan?
sensitive-blue•2y ago
that should be fine
xenial-blackOP•2y ago
cool, so do I still need to install vulkan, im still not very sure what it is
sensitive-blue•2y ago
its a graphics api
like direct x 12 but open
gaming on linux depends on it.. it uses translation layers like dxvk and vkd3d to translate directx calls into vulkan ones so games can run
xenial-blackOP•2y ago
i see, ill do some research on it for linux mint. Ill prob follow a tutorial or smtn
sensitive-blue•2y ago
but its part of the drivers for your graphics card so if you've installed latest you are probably good
really though whats really blocking you is that you need wine-ge latest and need to change the game to use it
and you need to enable dedicated graphics
xenial-blackOP•2y ago
wdym change the game
sensitive-blue•2y ago
game settings in heroic
once you have the right wine you havet o tell heroic to use it with your game
xenial-blackOP•2y ago
oh I see. For some reason the download of Wine-GE-Latest failed. the wine that automaticly installed when I downloaded btd6 is the one below the latest: Wine-GE-Proton8-22. Im not sure why I can't download the latest
I enabled the dedicated graphics though. Right now when I try to open the game when the second latest one nothing happens. It just eventually stops
sensitive-blue•2y ago
the game isnt set to use that wine
its using some real old wine that you have installed on your system
you need to change it to the Wine-GE you have
should be in the game's settings
xenial-blackOP•2y ago
I am not sure if I explained it right. Let me explain: when I downloaded btd6 it installed Wine - Wine - GE - Proton8-22. Which is the second latest wine in the wine maneger. I later installed dependincies from the read me and it also installed Wine Default - wine-6.0.3...u know the rest. When I try to install the latest wine it doesn't work. And when I switch from the really old wine u talked about to the one that was installed with btd6 it still doesnt work
sensitive-blue•2y ago
no im understanding.. if you ran it with the game set to use the wine-ge version you mentioned earlier, post those logs
iirc you have to install some stuff via winetricks for this game
xenial-blackOP•2y ago
ok, ill get the logs rn
xenial-blackOP•2y ago
xenial-blackOP•2y ago
this is the logs of the second latest wine manager the wine-proton one
so do u think the problem is needing to install something via winetricks
sensitive-blue•2y ago
are yousure you've installed your nvidia drivers
sensitive-blue•2y ago
also to confirm you did this? https://github.com/lutris/docs/blob/master/WineDependencies.md
GitHub
docs/WineDependencies.md at master · lutris/docs
Contribute to lutris/docs development by creating an account on GitHub.
xenial-blackOP•2y ago
xenial-blackOP•2y ago
this is my drivers screen
and let me check the link u sent I might have not
yea I did run the command. do you think something might have gone wrong during the installations of dependencies. Is there any harm in doing it again
sensitive-blue•2y ago
whats the output of inxi -G
xenial-blackOP•2y ago
roland@roland-HP-Pavilion-Gaming-Laptop-15-dk0xxx:~$ inxi -G
Graphics:
Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] driver: i915 v: kernel
Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] driver: N/A
Device-3: Chicony HP Wide Vision HD Camera type: USB driver: uvcvideo
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
unloaded: fbdev,vesa gpu: i915 resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1
roland@roland-HP-Pavilion-Gaming-Laptop-15-dk0xxx:~$ ^C
roland@roland-HP-Pavilion-Gaming-Laptop-15-dk0xxx:~$
sensitive-blue•2y ago
Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] driver: N/A
Sure doesnt seem like the driver is installed
did you install it but not rebootxenial-blackOP•2y ago
I installed it a while ago i reboot many times by now. How can my computer be running without a driver? should I switch the driver in the driver manager to the open source one to try downloading it
sensitive-blue•2y ago
you have two graphics cards is why, the integrated one in the CPU, and the dedicated nvidia one
no the opensource one isnt really great for gaming
xenial-blackOP•2y ago
ah
so what should I do to get the driver
sensitive-blue•2y ago
i dont use linux mint so i have no idea how its driver installations work, but can you do
lsmod | grep -i nvidia in a commandline
i mean it seems you did the right steps to get it, but its not loadedxenial-blackOP•2y ago
so should I try rebooting. maybe if it doesn't change anything should I change the driver?
sensitive-blue•2y ago
can you post the output of the command i gave
xenial-blackOP•2y ago
oh sorry, there was no ouput
sensitive-blue•2y ago
i suspect you just need to get mint to load the driver
xenial-blackOP•2y ago
with a restart?
sensitive-blue•2y ago
if you havent rebooted since you installed the driver yes
but if you have.. then the problem is probably something else
i dont use mint so no idea how they do their thing.. this might help https://forums.linuxmint.com/viewtopic.php?t=368343
but it definitely looks like your drivers arent properly setup
xenial-blackOP•2y ago
There is a difference between the Nvidia driver being installed and the Nvidia driver loading at boot time. Please check this post for an explanation of the difference between the Nvidia driver files being installed and them loading at boot time.
Is secure boot enabled? You can check by running mokutil --sb-state in a terminal. I would think it will say no, but if Secure Boot is enabled it will prevent the Nvidia driver from loading at boot time.
\
I think this is the problem
this was from the page
secure boot is enabled for me
this would explain why it seems I have the driver but it's not loaded when I boot up my laptop
so
should I disable secure boot?
I GOT IT TO WORK
xenial-blackOP•2y ago
xenial-blackOP•2y ago
I think it was changing my gpu to performance mode, if this sounds obvious. I didn't even know this menu existed
xenial-blackOP•2y ago
xenial-blackOP•2y ago
Thanks for the help, you helped me guide through all the possible problems. Without you I would have been stuck in the heroic app not realizing whats really wrong. Thanks for pointing out the driver issuie and spending an hour of your time helping me. Understand it's appreciated!
@Allora
sensitive-blue•2y ago
nice glad it worked out!
hopefully that also solves future issues you would have had with other games hah