unable to log in to epic games account

ive tried both ways to log in neither have done anything UPDATE: woke up this morning and was able to log in closing this thread
19 Replies
quickest-silver
quickest-silver2y ago
Are you using any VPNs, system-wide ad blockers, or anything else that modifies your internet connection?
fair-rose
fair-roseOP2y ago
not to my knowledge
quickest-silver
quickest-silver2y ago
Alright What's the output of wget https://account-public-service-prod03.ol.epicgames.com -O /dev/null ?
fair-rose
fair-roseOP2y ago
certificate owner does not match hostname
quickest-silver
quickest-silver2y ago
That's the full output?
fair-rose
fair-roseOP2y ago
[territe@Territes-pc ~]$ wget https://account-public-service-prod03.ol.epicgames.com -O /dev/null --2023-11-09 11:07:30-- https://account-public-service-prod03.ol.epicgames.com/ Resolving account-public-service-prod03.ol.epicgames.com (account-public-service-prod03.ol.epicgames.com)... 18.214.135.222, 34.192.175.26, 3.220.85.239, ... Connecting to account-public-service-prod03.ol.epicgames.com (account-public-service-prod03.ol.epicgames.com)|18.214.135.222|:443... connected. The certificate's owner does not match hostname ‘account-public-service-prod03.ol.epicgames.com’ [territe@Territes-pc ~]$ thats the full output
quickest-silver
quickest-silver2y ago
Hm, the IP address there looks fine (seems to be an Amazon server somewhere) If I run this command, I'm also getting a Loaded CA certificate '/etc/ssl/certs/ca-certificates.crt' message right at the start. Maybe that's normal though, I'm no expert on web certificates
fair-rose
fair-roseOP2y ago
i just reinstalled nothing changed
like-gold
like-gold2y ago
Just out of curiosity and maybe finding something: could you please execute openssl s_client -connect account-public-service-prod03.ol.epicgames.com:443 </dev/null | openssl x509 -text -noout and send the output? It will connect to the given server on port 443 and print out the certificate details (</dev/null is only used to send something/nothing so that is is closed).
fair-rose
fair-roseOP2y ago
quickest-silver
quickest-silver2y ago
Welp, looks like we got the issue there Something McAfee-related is modifying your connection
fair-rose
fair-roseOP2y ago
ik what this is though im unsure how the hell im supposed to fix it
like-gold
like-gold2y ago
Yes, that could possibly be a proxy or something like that. Just another information:
X509v3 Subject Alternative Name:
DNS:*.safezone.mcafee.com, DNS:safezone.mcafee.com
X509v3 Subject Alternative Name:
DNS:*.safezone.mcafee.com, DNS:safezone.mcafee.com
This is the critical part as neither account-public-service-prod03.ol.epicgames.com nor *.ol.epicgames.com is listed in the SAN.
fair-rose
fair-roseOP2y ago
though why was i previously able to log in though? bc i surely wouldve ran into this same issue beforehand right? yikes
quickest-silver
quickest-silver2y ago
Googling "McAfee SafeZone" seems to give me plenty of reports from people with similar issues, along with potential solutions
fair-rose
fair-roseOP2y ago
the solutions im seeing are assuming i have mcafee installed on my computer nvm i found one that would fix my problem
like-gold
like-gold2y ago
Sounds like you at least don't think or know you have it installed? 😉 Are you administrating the network you are currently in on your own?
fair-rose
fair-roseOP2y ago
I don't really touch any of that
quickest-silver
quickest-silver2y ago
Well, this implies that you know more than us here

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