HGL
harsh-harlequin
Game launch problem
Hello
When I launch the game it shows me this, then a few seconds later it says play now again.
30 Replies
rival-black•2y ago
https://discord.com/channels/812703221789097985/1044301598018515105
Provide more info. Game name, logs etc.
harsh-harlequinOP•2y ago
Logsy ?
Name
The backrooms realm of shodows
ambitious-aqua•2y ago
logs not logsy lol
harsh-harlequinOP•2y ago
Logs ??????
flat-fuchsia•2y ago
read the thread that Noccer linked, we can't help you if you don't read the Read Me First information
then do right click in the game card in the library > logs, and share the file here
harsh-harlequinOP•2y ago
I dont understand
flat-fuchsia•2y ago
you have your game in the library in heroic, right click it, then click in
Logs
in the menu that pops up, it will show information, a lot of text and a button to open the folder that contains that log file, then click that and upload the text file hereharsh-harlequinOP•2y ago

harsh-harlequinOP•2y ago
I am on ubuntu
i'm on ubuntu it shows me only these files
flat-fuchsia•2y ago
I don't know what you clicked, but it's not what I explained, that's not what should show up
did you do right click on the game card > logs? share a screenshot of that
harsh-harlequinOP•2y ago

harsh-harlequinOP•2y ago

flat-fuchsia•2y ago
you are clicking the wrong buttons
try this: go to the settings (in heroics sidebar) > logs > you will se heroic's logs, legenary, gog, amazon, then your game listed. Click your game, then share a screenshot
flat-fuchsia•2y ago
the screen should look like this

flat-fuchsia•2y ago
or like this

harsh-harlequinOP•2y ago

Click your game
harsh-harlequinOP•2y ago

flat-fuchsia•2y ago
ok now click the first button that opens the folder with that file, and share text file here
harsh-harlequinOP•2y ago

harsh-harlequinOP•2y ago

Gonna need that whole file, as a file
flat-fuchsia•2y ago
READ this thread https://discord.com/channels/812703221789097985/1044301598018515105
you are using the system wine and there's a comment in that thread telling you to use Wine-GE for example https://discord.com/channels/812703221789097985/1044301598018515105/1093637326678282250
harsh-harlequinOP•2y ago
flat-fuchsia•2y ago
Wine Default - wine-8.0.2
this has to change
use Wine-GE, do this:
- click the wine manager section in the sidebar
- install Wine-GE-Proton, the latest version
- then go to the game's settings and pick that wine version you just installed
then try to run the game again and if it still fails share a new logSomething else is (also) wrong, it's not getting past
[cli] INFO: Checking for updates...
ambitious-aqua•2y ago
oh yeah that's the wine reg bug
it's fixed in main
"the wine reg bug"?
ambitious-aqua•2y ago
Yeah
It's fixed in main so nothing to worry about
harsh-harlequinOP•2y ago
I still have the same problem with fall guys